Water Restoration Production/Project Manager

 Project/Production Manager:

 Key Responsibilities as our Water Restoration Project/Production Manager:

• Oversee, mentor, and monitor technicians performing dry-out procedures and mold remediation.

• Front line and first responder for our company.

• Inspect new leads, present solutions to the customer, have work authorizations signed to begin mitigation/remediation work.

• Obtain/create daily reports from technicians that document equipment used and work performed.

• Learn to use Xactimate software to create billing for work performed

• Work closely with Operations Manager to ensure proper schedule flow & timely job completion.

• Through working with the Mitigation Manager, learn to use use Xactimate software to create billing for work performed.

• Effectively communicate with technicians, colleagues, and customers.

• Ensure projects are completed in established time frame and in accordance with IICRC guidelines.

Job Qualifications / Skills:

• Able to use hand tools and electric tools safely and effectively.

• Adept at running mitigation and remediation jobs from start to finish with all appropriate documents signed.

• Ability to setup and use proper containment and PPE to ensure safety for client and technicians.

• Must possess strong problems solving skills.

• Demonstrates integrity and honesty at all times.

• Must participate as a team player and share "best practices".

• Communicates with customers and colleagues in a professional manner.

• Able to use CRM software (DASH) for job records.

• Ability to work in a fast-paced environment with a high volume of communication on a consistent basis and handle customers in a professional manner.

• Willing to be coached - Accepts and applies corrective instruction quickly.

• Assertive – Facilitates the sales process in a determined but friendly way.

• Must possess a valid Michigan State Driver's License.

• Other duties as required by position.

Experience / Physical Requirements:

• IICRC Certifications preferred

• 3 Years Experience as Mitigation Supervisor or Mitigation/Remediation Field Supervisor

• Basic general construction experience desired

• Ability to perform each task wearing all required PPE equipment.

Company and Culture:

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Position Description:

With a 'One Team' mentality, manage production crews and job assignments as assigned while following PuroClean production guidelines. Assign and coordinate jobs with the production crew, keeping the General/Operations Manager and Owner updated on all aspects of production. Supervise scheduling, coordination requirements for the job, completing job files and monitoring jobs from start to completion. Completing documentation in a timely manner and maintaining production costs at the established rate. Our Production Managers take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.

Responsibilities:

• Managing Customer Satisfaction and representing the brand
• Effectively oversee all aspects of the production processes and customers' needs
• Identifying areas for improvement and managing relationships with centers of influence
• Managing production, pricing schedules, estimate details & coordinating with GM/Owner
• Leaving job sites with an orderly appearance and follow uniform and policy guidelines
• Communicating and managing customer concerns with GM/Owner effectively
• Maintaining cleanliness of products and equipment to the highest standard
• Ensure clear communication with office staff, immediate supervisor and fellow technicians

Qualifications:

• Experience in equipment, asset and financial management
• Understanding of safety guidelines and ability to manage them on site and while traveling
• Aptitude with record keeping, recording information and communicating 'the message'
  
• Ability to identify areas of opportunity among teammates, coaching for growth
• Strength in team building and establishing lasting relationships with clients and teammates

Benefits:

• Learn and develop new professional skills in a fast-paced environment
• Serve your community in their time of need. 'Servant Based Leadership'
• Be a part of a winning team with the 'One Team' mentality. We serve together
• Competitive pay, benefits and flexible hours
• Additional benefits and perks based on performance and employers' policies

"We Build Careers" - Steve White, President and COO

With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. 

Culture is very important to us. We want to make sure that we are the right fit for YOU

Apply today and join our Winning TEAM. 

"We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership"

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.