What are the responsibilities and job description for the Outside Sales Representative position at PuroClean Water/Mold/Fire Damage Experts?
Business Development Representative
Location: Charlotte, NC – In Office
Employment Type: Full-Time
Compensation: Base Salary Commission
Position Overview
PuroClean Charlotte is seeking an energetic, relationship-driven Business Development Representative to join our growing team. The ideal candidate will have 1-2 years of experience in property management, construction, restoration, or a related industry and possess excellent communication, networking, and organizational skills.
This role focuses on building long-term relationships with commercial clients, property managers, insurance professionals, facility managers, contractors, and referral partners throughout the Charlotte market. The successful candidate will be self-motivated, thrive in a fast-paced environment, and enjoy creating new business opportunities while representing the PuroClean brand.
Responsibilities
- Build and maintain relationships with commercial property managers, apartment communities, insurance agents, adjusters, contractors, and other referral partners.
- Complete daily sales routes by visiting 10–12 existing clients and prospective business partners each day.
- Prospect new accounts through cold calls, scheduled appointments, and in-person visits.
- Attend networking events, trade shows, chamber events, community functions, and association meetings to grow the PuroClean brand.
- Participate in business development opportunities that may occur during evenings, weekends, or holidays as needed.
- Present PuroClean's restoration, mitigation, reconstruction, biohazard, contents, and specialty services to prospective clients.
- Develop and maintain commercial partnerships and Master Service Agreements (MSAs).
- Follow up consistently with prospects and existing customers.
- Track sales activity, customer interactions, and opportunities within the company CRM.
- Maintain a professional appearance while representing the PuroClean brand in the community.
- Communicate daily with the Business Development Manager and Executive Team regarding appointments, prospecting efforts, goals, and business opportunities.
- Participate in weekly sales meetings and ongoing training to improve industry knowledge and sales performance.
- Work collaboratively with the operations team to ensure exceptional customer service from the first interaction through project completion.
Qualifications
- Minimum of 1-2 years of experience in property management, construction, restoration, facilities management, or a related field.
- Strong relationship-building and networking skills.
- Excellent verbal, written, and presentation abilities.
- Self-motivated with the ability to work independently while achieving sales goals.
- Comfortable making cold calls and developing new business opportunities.
- Organized with strong time management skills.
- Proficient with Microsoft Office and CRM software.
- Valid driver's license with reliable transportation.
Preferred Skills
- Existing relationships within the property management, commercial real estate, insurance, or construction industries.
- Experience in outside sales or business development.
- Public speaking or presentation experience.
- Knowledge of restoration or emergency response services is a plus but not required.
Compensation & Benefits
- Competitive base salary
- Performance-based commission program
- 401K
- Vehicle allowance or mileage reimbursement
- Paid time off
- Ongoing training and professional development
- Career advancement opportunities within a growing, family-owned company