Key Holder

Full Time Keyholder - PURIFICACION GARCIA SAN ANTONIO/LA CANTERA

Company mission

Sociedad Textil Lonia (STL) was founded in 1997 with the ambition of establishing a leading company in the fashion industry with a vertically integrated management system dedicated to the design, manufacturing and sale of accessories and ready-to-wear collections.
STL introduces its first brand, Purificación García, in 1998. One of the most influential figures in the Spanish design scene, Purificación García understands fashion as an universal language that adapts itself to our everyday needs in its accessories, womenswear and menswear collections.
A year later, Purificación García began collaborating with award winning photographer Chema Madoz. This partnership was followed by many outstanding artist collaborations which have defined contemporary art as one of our most significant brand values.

With this solid track record, the brand has expanded across Europe, the Americas and Middle East, with over 350 stores worldwide.

Our culture is based on teamwork and passion for our brands. We are looking for colleagues who will bring talent and commitment to the team and who want to grow in a fast-paced, international organisation. Our aim is for you to become a part of our project and accomplish your goals by our side.

General Description:

The Key Holder plays a vital role in creating an elevated, welcoming, and impeccably organized shopping environment for our clientele. This position embodies the brand’s service standards by delivering exceptional client experiences, fostering loyalty, and supporting the development of new and existing team members through exemplary conduct and product expertise.

Responsibilities include, but are not limited to:

Business Performance & KPI Management

• Support achievement of daily, weekly, and monthly boutique sales goals by understanding KPIs and achieving individual results.
• Leverage product knowledge, selling techniques, and client insights to convert opportunities into sales.
• Identify performance trends and contribute to strategic decision‑making.

Client Experience & Relationship Building

• Deliver an exceptional, personalized client experience aligned with luxury‑retail standards.
• Maintain and grow the Client Book through thoughtful follow‑up and relationship-driven service.
• Anticipate client needs with curated recommendations and elevated service.
• Conduct daily virtual fitting room pitches (per leadership directive)
• Continues ongoing education and product knowledge training; attends Train-the-Trainer sessions to further develop expertise.

Leadership & People Development

• Serve as a role model by consistently demonstrating the brand’s values, service standards, and professional conduct.
• Support the development of new and existing team members through coaching, mentorship, and ongoing product knowledge reinforcement.
• Foster a collaborative, positive boutique environment that promotes teamwork, accountability, and continuous improvement.

Operations, Compliance & Store Excellence

• Ensure all company guidelines, policies, and procedures are consistently followed.
• Maintain impeccable store presentation and housekeeping, protecting br
• and image(Visual Merchandise) at every touchpoint. Oversee stock management tasks including receiving, replenishment, tagging, and inventory accuracy.
• Maintain full accountability for cash handling protocols, opening and closing procedures, and consistent compliance with established requirements
• Act as a role model for operational excellence, reinforcing internal procedures and brand standards.
• Conduct a daily review of corporate communications, summarize key updates, and proactively share relevant information with associates to ensure awareness, compliance, and operational alignment

Brand Image & Visual Merchandising

• Serve as a brand expert, inspiring the team with deep product knowledge and passion for the brand’s heritage.
• Execute visual merchandising directives with attention to detail.
• Ensure the sales floor is pristine, replenished, and aligned with guidelines.
• Protect brand identity through elevated presentation standards. Communications & Partnership
• Serve as a communication link between leadership and associates.
• Collaborate with peers and management to support store initiatives.
• Contribute insights and support boutique strategy and performance.· Minimum 2- years retail management experience, preferably in fashion luxury brands

Requirements:

• Minimum 2 year of retail experience, preferably in luxury, premium, or fashion retail.
• Proven ability to achieve sales goals and deliver exceptional client experience.
• Strong interpersonal communication skills and ability to connect authentically with clients.
• Excellent product‑presentation, styling, and storytelling abilities.
• Highly organized, detail‑oriented, and committed to luxury boutique standards.
• Ability to multitask, prioritize, and perform calmly in a fast‑paced environment.
• Strong POS accuracy and comfort with handling transactions.
• Professional, polished presentation aligned with brand standards.
• Ability to stand for extended periods and lift up to 35 lbs.
• Flexible availability including evenings, weekends, holidays, and peak periods.

Competencies:

• Acts as a role model and supports team development through coaching and strong professional conduct.
• Delivers elevated, personalized service and builds lasting client relationships through effective Client Book management.
• Understands sales goals and KPIs, using product knowledge and selling skills to drive performance.
• Executes daily operations, inventory tasks, and compliance procedures with accuracy and consistency.
• Maintains a pristine boutique environment and ensures visual standards reflect the brand’s luxury identity.
• Communicates clearly, supports store leadership, and partners effectively with the team.
• Handles challenges with composure, makes sound decisions, and adapts quickly to changing business needs.
• Demonstrates reliability, trustworthiness, and ethical conduct—especially when handling store keys and assets.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• 401(K)
• Paid Time-Off
• Flexible Spending Account (FSA)
• Life Insurance
• Employee Discount

For more information regarding our company and products please visit:

www.purificaciongarcia.com

Sociedad Textil Lonia Corp. is an Equal Opportunity Employer. All qualified applicants will be considered regardless to race, color, religion, sex, national origin, sexual orientation, disability, age, gender, marital status, citizenship status, veteran status or any other characteristic protected by applicable federal, state, or local laws.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Fashion Retail Management: 2 years (Required)

Language:

• Spanish (Required)

Work Location: In person

Salary : $27,076 - $37,925