Manager Of Order Processing & Office Administration

Neutrex is a family operated plastics manufacturing company headquartered in NW Houston since 1992. We are seeking a full-time manager who will carry out three important functions for the company. First, the manager will process domestic and international product orders in coordination with the Sales Manager and Production Manager (who work at the headquarters). Second, the manager will operate the office in close cooperation with the President and Controller (who will usually be working from other locations). Third, the manager will interface with the President, Controller, Sales Manager, Production Manager, company employees and others to provide administrative support as needed. 

The ideal candidate will desire a career with Neutrex; will have the necessary skills and experience; will be very responsible, diligent, reliable, trustworthy, organized, resourceful, flexible, self-motivated, detail oriented, competent to prioritize and properly complete multiple tasks in a timely manner, personable, cooperative, and hard-working. The initial compensation is flexible based on experience, qualifications, skills, compensation history and the ability and willingness to master and handle the requirements of this job. There will be opportunities for significant future increases in compensation depending upon the extent the manager successfully accomplishes these objectives and contributes to the growth of the company. This position has the potential to evolve into roles as Controller (if skilled in accounting, bookkeeping and corporate procedures) and/or Corporate Treasurer/Secretary (if highly competent and trustworthy). 

Order Processing

The manager will have overall responsibility for accomplishing the timely and proper processing of domestic and international product sales and sample orders. During a typical week, the manager will generally spend half time or more working on orders. This will involve close coordination with the Sales Manager, sales staff, and Production Manager, with careful attention to detail in accomplishing the evolving requirements for each customer, and will require the use of QuickBooks and Excel. In addition to processing orders, the manager will be responsible for tracking and reporting shipments and delays; reconciling FedEx and UPS invoices with customer invoices to assure proper payment; receiving and depositing customer checks received by mail and emailing documentation to the Controller for posting to QuickBooks; etc. 

Office Management

The manager will take over multiple tasks previously handled by the Controller (who is transitioning to part-time work on the road) and have primary responsibility for the office. These tasks will include: overseeing various contractors providing services and utilities for the headquarters and its equipment; opening and distributing incoming mail and deliveries, and handling outgoing mail and deliveries; assuring the organization and good condition of the offices; managing and ordering office supplies; assuring office safety, comfort and security; serving as the first point of contact for incoming callers and visitors; scheduling, calendaring and arranging for conferences, meetings and celebrations; and handling clerical tasks as needed such as maintaining and updating company databases, preparing reports and other documents, organizing documents and maintaining filing systems, printing sales documents, organizing customer literature and samples, etc.

Office Administration

The manager will be the “eyes and ears” of the President and Controller at the headquarters, and will work closely with them to assure the smooth and efficient operation of the company in cooperative liaison with the other company employees, consultants, officers and directors. The manager will also maintain productive relationships with suppliers, customers and colleagues; coordinate with other departments to ensure compliance with established policies and procedures; handle general administrative support as needed; and assist employees with special projects or tasks, especially for the President and Controller.

Qualifications

·       Proven work experience demonstrating the ability to handle the foregoing responsibilities.

·       Experience processing sales orders is not required, but proof of the capacity to handle such detail-oriented work is necessary.

·       Minimum high school degree; prefer college associates degree or better (e.g. four-year college bachelor’s degree in relevant major); candidates with training in accounting, bookkeeping and/or corporate procedures will be given extra consideration.

·       Knowledge of office management systems and procedures.

·       Working knowledge of office equipment such as computers, printers and fax machines.

·       Proficiency in MS Office (MS Word, MS Excel and MS PowerPoint).

·       Previous experience with QuickBooks and CRMs. Quickbooks experience will be tested.

·       Typing speed of 50 WPM. Will be tested.

·       Excellent verbal and written communication skills.

·       Excellent time management and organizational skills.

·       Strong ability to multi-task and prioritize work without heavy supervision.

·       Attention to detail and problem-solving skills.

·       Positive and cooperative attitude.

·       Neat and tidy appearance as the first point of contact at the company.

·       Dedication to duties.

Supplemental Information

·       Job Title: Manager Of Order Processing & Office Administration.

·       Job Location: NW Houston, Texas requiring presence at headquarters M-F during normal business hours, with flexibility to further assist as needed a plus.

·       Employment Type: Full-time.

·       Salary: Compensation package will be based on candidate’s experience and qualifications.

·       This is a no smoking and no use of illegal drugs position.

Employee Benefits

Competitive wages and medical, dental, and life coverage packages.

Paid Time Off (PTO) benefits.

Working for highly respected company whose founder is a member of the Plastics Hall of Fame.

The company is a leading manufacturer of commercial purging compounds sold worldwide with opportunities for future growth. 

Second generation family leadership respects employee input and contributions to company success.

Equal Opportunity Statement

Neutrex is an equal-opportunity employer which respects diversity. The company does not discriminate on the basis of race, color, national origin, religion, gender, sexual orientation, age, marital status, veteran status, disability status, etc. The company assess employees and candidates for employment based on merit, including job performance and overall contribution to the success of its operations.