What are the responsibilities and job description for the Brand Partner Sales Support Representative 9:30AM-6PM position at pure?
Job Description:
About the Role:
At LivePURE, we’re passionate about delivering exceptional experiences to our Brand Partners and Customers. As a Brand Partner Sales Support Representative, you’ll be the first point of contact—providing support, solving problems, and helping others succeed.
This is more than a customer service role—you’ll build relationships, recommend solutions, and play a key part in supporting our growing community.
What You’ll Do:
· Provide friendly, professional support via phone and email
· Assist with questions related to products, orders, promotions, and rewards programs
· Recommend products and share current promotions using a consultative approach
· Process orders, returns, and payments accurately
· Conduct daily outbound outreach to share updates, offers, and opportunities
· Resolve customer concerns quickly with a focus on first-call resolution
· Stay informed on company products, programs, and incentives
· Escalate complex issues when needed and keep leadership informed
· Collaborate with your team and participate in ongoing training