What are the responsibilities and job description for the Spa Manager position at Pure Vanity?
Pure Vanity Spa has a reputation for excellent customer service while providing luxury services at an affordable price. We are currently seeking a full time Spa Manager that will work closely with the Founder and the Spa Director.
The successful candidate will be highly professional, highly self-motivated and will have demonstrated superior management and sales skills. The qualified candidate will need to be comfortable working with members and guests as well as be responsible for the daily spa operations.
Spa management/ esthetics/laser technician experience is necessary. Weekends and holidays are a must!
Responsibilities:
- Managerial experience including at least 3-5 years customer service/front desk experience; prior esthetic/laser technician experience; prior experience running a successful front desk; prior training experience for both front desk and esthetics; prior sales/membership experience; excellent leadership/management skills; ability to sell concepts and ideas to management, peers, and employees; demonstrated success in revenue achievement and expense management; excellent written and verbal communication skills; and high standards in ethics, service, and image.
- Maintain the image and culture of the brand through team work, mentoring and coaching
- Achieve monthly sales goals within operating budgets
- Inform and educate guests of memberships and med spa services
- Recruit, train and onboard new estheticians and front desk personnel
- Work with estheticians to create and meet sales and membership goals
- Train estheticians on the value of prebooking, rebooking and selling take home skincare for the betterment of our clients, guests and members
- Responsible for addressing member and guest concerns professionally
- Maintain and build client and community relationships
- Manage in-spa events and product launches
- Conduct daily walk through of the spa to maintain cleanliness
- Maintain control of supplies and expenses
- Responsible in hiring and recruiting talent
- Maintain effective relations and communications with the Founder and Spa Director
Knowledge of MindBody POS experience is preferred.
Qualified candidates, please submit resume, cover letter and references with salary history and salary requirements.
Job Type: Full-time, 40 hours plus a week.
Job Type: Full-time
Pay: $40,000.00 - $55,000.00 per year
Shift:
- 10 hour shift
- 8 hour shift
Weekly day range:
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Esthetic laser treatment: 3 years (Preferred)
- esthetics: 3 years (Preferred)
- spa management: 3 years (Required)
License/Certification:
- Esthetician License (Preferred)
- Laser Certificate (Preferred)
Work Location: Multiple locations
Salary : $40,000 - $55,000