What are the responsibilities and job description for the Patient Care Coordinator position at Pure Smiles?
Pure Smiles-Lima
Overview:
Be part of a private practice, family-owned, rapidly growing company that prides itself in using state-of-the-art technology, has a team-oriented work environment and gives you the opportunity to work alongside kind and caring doctors, administrators, EFDAs, and dental assistants. In addition, you will be paired with an office manager who is invested in you and your success!
NO WEEKENDS OR LATE NIGHTS!
- Pure Smiles-Lima office hours are: Mon-Thurs, 7:30am-5pm and Friday 7:30am-2pm
Description:
We are offering an exciting career opportunity as a Patient Care Coordinator. In this role, you will:
- be an integral part of our dynamic team of dental health care professionals
- represent the Pure Smiles brand by being warm, friendly and helpful as well as a team player and being comfortable with change
- greet and check in patients promptly and courteously, and provide them clear, accurate information about their scheduled appointment/treatment
- communicate with the clinical staff during the patient's appointment to keep everyone on schedule and informed about patient's needs
- respond to incoming text messages, emails, appointment requests, and voicemail (multi-tasking skills are critical!)
- coordinate with the practitioner, the patient, and their insurance provider to determine estimated treatment costs based upon the proposed treatment plans, applicable lab fees, and benefits coverage
- increase new patient growth by supporting marketing and promotional programs, including recall, continuing care calls, and working with referrals
We Provide:
- Full-time, (5 days per week)
- Paid time off, 3 paid sick days, 7 paid holidays, opportunities for quarterly office bonuses, health, dental and vision insurance, 401(k) and 401(k) matching, uniform/clothing allowance, new Teammate dental exam and cleaning, continuing education and much more!
We are Looking for Candidates Who:
- have dental practice experience and know dentistry terms
- want to make a positive difference in the lives of our patients through high quality dentistry
- are passionate, pursue continuous growth, possess gratitude, and have an abundance mindset
- approach each day with motivation, determination and confidence
- possess excellent communication, teamwork, multi-tasking and customer service skills
- are reliable, kind and caring, and are able to build trust with patients
- thrive in a culture of empowerment, advanced technology and education
- enjoy working on a team and having fun!
If this is you, Pure Smiles-Lima is your match! We look forward to meeting you!