What are the responsibilities and job description for the Patient Care Coordinator position at Pure Smiles - Findlay?
Overview:
Be part of a family-owned, rapidly growing private practice that prides itself in using state-of-the-art technology, has a team-oriented work environment and gives you the opportunity to work alongside caring and kind doctors, office professionals and dental assistants.
We VALUE work/life balance and have no weekends or late nights.
Description:
Pure Smiles-Findlay is offering an exciting career opportunity as a Patient Care Coordinator. In this role, you will:
- be an integral part of our dynamic team of dental health care professionals
- represent the Pure Smiles brand by being warm, friendly and helpful as well as a team player and comfortable with change
- greet and check in patients promptly and courteously, and provide them clear, accurate information about their scheduled appointment/treatment
- communicate with the clinical staff during the patient's appointment to keep everyone on schedule and informed about patient's needs
- respond to incoming text messages, emails, appointment requests, and voicemail (multi-tasking skills are critical!)
- coordinate with the practitioner, the patient, and their insurance provider to determine estimated treatment costs based upon the proposed treatment plans, applicable lab fees, and benefits coverage
- increase new patient growth by supporting marketing and promotional programs, including recall, continuing care calls, and working with referrals
Office Hours: Monday-Wednesday: 7:30a-5:00p, Thursday: 7:30a- 4p, & 1 Friday/month 7:30a-2:00p
We Provide:
- Full-time position
- Paid time off, paid sick days, 7 paid holidays, opportunity for quarterly office bonuses, health, dental and vision insurance, 401(k) and 401(k) matching, uniform/clothing allowance, new Teammate dental exam and cleaning, continuing education and much more!
We are Looking for Candidates Who:
- have dental practice experience and know dentistry terms
- want to make a positive difference in the lives of our patients through high quality dentistry
- are passionate, pursue continuous growth, possess gratitude, and have an abundance mindset
- approach each day with motivation, determination and confidence
- possess excellent communication, teamwork, multi-tasking and customer service skills
- are reliable and able to build trust with patients
- thrive in a culture of empowerment, advanced technology and education
- enjoy working on a team and having fun!
If this is you, Pure Smiles-Findlay is your match! We look forward to meeting you!
Apply today to speak with a recruiter and learn more!
Pure Smiles is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Pure Smiles prohibits discrimination and harassment and affords equal employment opportunities to teammates and applicants without regard to any characteristic (or classification) protected by applicable law
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Bereavement leave
- Dental insurance
- Dependent care reimbursement
- Dependent health insurance coverage
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Free parking
- Health insurance
- Health savings account
- On-the-job training
- Opportunities for advancement
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Referral program
- Uniform allowance
- Vision insurance
Experience:
- Dental Office: 1 year (Required)
Work Location: In person
Salary : $32,486 - $42,057