What are the responsibilities and job description for the Treatment Coordinator position at Pure Orthodontics?
Treatment Coordinator
Join Our Team!
We are a growing, patient-focused boutique orthodontic practice looking for an enthusiastic and dedicated Treatment Coordinator to join our team. If you have a passion for helping people, enjoy building relationships, and have a background in sales or customer service, we'd love to meet you!
As the first point of contact for patients beginning their orthodontic journey, you'll play a key role in creating an exceptional patient experience while guiding patients through treatment options and helping them feel confident in their decision to begin care.
What You'll Do
- Welcome new patients and create a warm, positive first impression.
- Conduct new patient consultations and explain orthodontic treatment plans.
- Present treatment fees, financing options, and payment plans with confidence.
- Build trust and help patients make informed decisions about their treatment.
- Follow up with prospective patients to answer questions and encourage treatment acceptance.
- Coordinate scheduling and ensure a smooth transition into treatment.
- Work closely with the orthodontist and clinical team to provide outstanding patient care.
We're Looking For Someone Who Is
- Friendly, outgoing, and genuinely enjoys working with people.
- Confident in sales and relationship building. Experience in sales is a plus!
- An excellent communicator with strong interpersonal skills.
- Organized, detail-oriented, and able to multitask in a fast-paced environment.
- Positive, dependable, and a true team player.
- Motivated to help patients improve their smiles and confidence.
- Professional and committed to providing an exceptional patient experience.
Preferred Qualifications
- Previous experience as a Treatment Coordinator, Dental Treatment Coordinator, or in a sales-focused customer service role.
- Experience in orthodontics or dentistry is preferred but not required.
- Knowledge of dental insurance and financing options is a plus.
- Experience using dental practice management software Cloud 9 is beneficial.
What We Offer
- Competitive pay (based on experience)
- Performance bonuses and incentive opportunities
- Paid time off and holidays for full time employees
- Health/dental insurance, 401K matching for full time employees
- Opportunities for professional growth and development
- Supportive, collaborative team environment where we treat each team member like family
If you're a motivated professional who loves connecting with people, thrives in a team environment, and enjoys helping patients say "yes" to a healthier, more confident smile, we'd love to hear from you!
Apply today and become part of a team that's passionate about changing lives—one smile at a time.
Pay: $33.00 - $38.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $33 - $38