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Front Desk Receptionist

Pure Intentions Coffee
Charlotte, NC Full Time
POSTED ON 8/4/2026 CLOSED ON 8/12/2026

What are the responsibilities and job description for the Front Desk Receptionist position at Pure Intentions Coffee?

We are looking for receptionist and administrative assistant who will act as a point of communication for our walk in retail customers and wholesale coffee partners, while assisting with maintenance of our front-of-house office. Strong communication, organization, and time management skills are required to perform this job well. Experience with professional emails and Microsoft Office applications like Word and Excel is important.

The hours for this position are 8:30 am-5:00 pm with a 45 minute lunch break at 11:30pm.

PLEASE NOTE- THIS IS NOT A COFFEE SHOP.

Facility Management Responsibilities:

  • Manage orders for office supply and facility supply replenishment under proper approval procedures
  • Maintain awareness of team needs in the facility space.
  • Point of contact for team events like team lunches and organizing team building events.

Operational Responsibilities:

  • Answer and manage calls to the office - direct them to sales team, equipment or logistics team, website, etc. as necessary
  • Greeting customers at the front door and assisting with coffee purchases
  • Assisting wholesale customers with pick up orders
  • General organization and inventorying of marketing materials
  • Sales Team Support
  • Seasonal project support
  • Maintaining kitchen and break room cleanliness
  • General office space organization, watering plants, distributing mail, etc.
  • Equipment software support and administration
  • Experience with Mac OS
  • Experience with Microsoft Business Apps: Outlook, Word, Excel
  • Professional Email, Phone, and In-person Communication
  • Understanding of Business Operations Process Flows
  • Order Processing Experience

Qualities we are seeking:

  • Trustworthy
  • Hard-working
  • Committed
  • Career-oriented
  • Detail-oriented
  • Team focused

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Vision insurance

Education:

  • Associate (Preferred)

Experience:

  • Microsoft Office: 2 years (Required)
  • Administrative: 2 years (Required)
  • Customer service: 1 year (Preferred)

Ability to Relocate:

  • Charlotte, NC 28273: Relocate before starting work (Required)

Work Location: In person

Salary : $18

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