What are the responsibilities and job description for the Learning & Development Specialist position at PURE Insurance?
About The Role.
The Learning & Development Specialist collaborates across L&D, HR, and business partners to design and deliver learning experiences that build capability at every level of PURE. This role blends instructional design, program execution, and learning ecosystem management.
It is ideal for someone who can think critically, maintain a high attention to detail, and bring creativity and expertise to develop learning solutions. You’ll play a critical role in strengthening our learning infrastructure while also creating engaging, modern learning solutions that reflect our brand and culture.
What You’ll Do.
Design and Deliver Learning Experiences:
What We Do
We're a member-owned property and casualty insurer designed exclusively for financially successful families and driven by a purpose of doing what is right for our members. Our reciprocal model focuses on service and doing what is right for the membership: we provide exceptional service, hospitality and care, we partner with our members to help prevent losses and we create smart insurance solutions at fair prices.
We aim for our members to love their insurance. It is our mission is to create a membership experience so compelling that our members never want to leave.
Who We Are
We want to be transparent about what we expect from each other. From PURE, you can expect:
Opportunities to stretch and grow: your professional and personal development matters to us. We’re committed to providing experiences through on-the-job learning and professional development that increase your impact and rewards.
Clarity and kindness: you can rely on us to be open, honest and supportive, offering clarity on what success looks like.
Support in good times and bad: we believe in showing up for each other consistently, not only when it’s easy. You can expect a thoughtful partner, even when we disagree.
A community that cares: we are committed to sustaining a community in which each person feels cared for as an individual. We lift each other up, celebrate wins together and support one another through challenges in work and life.
Who You Are
All of the strongest relationships are a partnership- a two way street. So here’s what we ask of you:
Want to Learn More?
The Learning & Development Specialist collaborates across L&D, HR, and business partners to design and deliver learning experiences that build capability at every level of PURE. This role blends instructional design, program execution, and learning ecosystem management.
It is ideal for someone who can think critically, maintain a high attention to detail, and bring creativity and expertise to develop learning solutions. You’ll play a critical role in strengthening our learning infrastructure while also creating engaging, modern learning solutions that reflect our brand and culture.
What You’ll Do.
Design and Deliver Learning Experiences:
- Apply adult learning principles to assess needs, design content, and create engaging and high impact learning experiences across formats including instructor-led, e-learning, video, etc.
- Translate business and leadership topics into clear, practical, and compelling content
- Ensure all deliverables meet high standards for quality, clarity, and brand consistency
- Serve as administrator for the Workday Learn, providing day-to-day support and troubleshooting. This includes responsibilities such as managing course setup, content uploads, course enrollments, and reporting
- Own program marketing and communications to increase awareness and adoption of learning offerings
- Design, maintain, and continuously improve The Workshop (L&D SharePoint site) as a central, user-friendly learning hub
- Coordinate and manage logistics for key programs, including scheduling, communications, and tracking participation and feedback
- Support onboarding by maintaining schedules and partnering with HR and IT to deliver a consistent new hire experience
- Administer the Tuition Reimbursement Program, including requests, approvals, and employee support
- Track program participation and effectiveness and identify opportunities for continuous improvement
- 3–5 years of experience in Learning & Development or a related field
- Strong instructional design skills with experience creating content across multiple formats
- Comfort working from concept through execution
- A consultative mindset with the ability to build strong relationships across teams
- Excellent communication and facilitation skills
- High attention to detail and a strong sense of ownership over quality
- Curiosity and a drive to continuously improve your craft
- Experience with authoring and design tools (Articulate 360, Camtasia, Vyond, Canva, Adobe tools, or similar)
- Experience administering or supporting a Learning Management System (Workday Learning or similar)
- Proficiency with Microsoft Office tools
- Proficiency in writing, editing, and general work with AI tools (e.g. Copilot, ChatGPT, and/or Claude)
What We Do
We're a member-owned property and casualty insurer designed exclusively for financially successful families and driven by a purpose of doing what is right for our members. Our reciprocal model focuses on service and doing what is right for the membership: we provide exceptional service, hospitality and care, we partner with our members to help prevent losses and we create smart insurance solutions at fair prices.
We aim for our members to love their insurance. It is our mission is to create a membership experience so compelling that our members never want to leave.
Who We Are
We want to be transparent about what we expect from each other. From PURE, you can expect:
Opportunities to stretch and grow: your professional and personal development matters to us. We’re committed to providing experiences through on-the-job learning and professional development that increase your impact and rewards.
Clarity and kindness: you can rely on us to be open, honest and supportive, offering clarity on what success looks like.
Support in good times and bad: we believe in showing up for each other consistently, not only when it’s easy. You can expect a thoughtful partner, even when we disagree.
A community that cares: we are committed to sustaining a community in which each person feels cared for as an individual. We lift each other up, celebrate wins together and support one another through challenges in work and life.
Who You Are
All of the strongest relationships are a partnership- a two way street. So here’s what we ask of you:
- Aim to bring your best every day: you’re here because you want to be part of a team that makes a real impact and aims high.
- Be a student and a teacher: share your knowledge and talents and be willing to listen and learn from those around you.
- Get comfortable being uncomfortable: we face tough moments and obstacles with a “courage over comfort” approach and a positive, solutions-oriented mindset.
- Be a culture builder: building a positive culture is everyone's responsibility, based on care, respect and openness to diverse perspectives.
Want to Learn More?
- [Our Values]
- [Our Benefits]
- [Our Community Impact]
- [Our Leadership]