What are the responsibilities and job description for the Assistant Property Manager - Santa Cruz, CA position at PURE HomeRiver?
At PURE HomeRiver, service comes first. We’re looking for an Assistant Property Manager who supports tenants and owners with a service-minded approach and a commitment to excellence.
The ideal candidate listens well, follows through, and ensures every tenant feels heard and valued. They handle tenant communication with care by answering questions, coordinating move-ins, tracking maintenance requests, and preparing leases with accuracy. They bring order to daily operations by keeping records current, deadlines met, and expectations clear.
This role requires someone who takes pride in helping others, brings clarity to complex situations, and consistently delivers on promises. At PURE HomeRiver, success means more than assisting; it means serving with purpose and creating a tenant experience defined by trust and respect.
PURE HomeRiver offers a Comprehensive Total Rewards Package of Benefits containing:
- Medical, Dental and Vision Coverage
- 401(k) plan with a 4% Instantly Vested Match
- Generous Vacation and Sick time
- Life and Disability Plans
- Wellness Fitness Program
- Employee Assistance Program
Pay Range: $31 - $33/Hour
Office Location may vary throughout the week
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, applicable state statutes, and all other laws pertaining to residential rentals, whether local, state, or federal
- Serve as primary contact for all tenant communication
- Maintain records in property management software for all maintenance requests, ensuring work orders are completed in a reasonable time within estimated costs
- Assist Property Manager with the lease renewal process
- Travel to properties within the scheduled time requirement to prepare and coordinate the Move-In and Move-Out process with tenants
- Prepare Notices and other routine correspondence as directed by Property Manager
- Respond and follow up with prospective residents interested in available properties, including traveling to and meeting with prospective residents for review of properties
- Communicate with residents throughout the rent collection process
- Assist in the preparation of Security Deposit Disposition adhering to all state laws and Company policies
- Prepare leases, confirming all necessary and required addendums and attachments are included before presenting for signature to tenant
- Ensure all property and tenant information is documented in property management software
- Maintain all communication within property management software to ensure up-to-date information is available to all team members
WHAT YOU WILL NEED TO BE SUCCESSFUL:
-
Strong communication skills
- Residential property management experience is preferred
- Hospitality/Customer Service experience preferred
PURE HomeRiver is honored to be recognized by Forbes as one of America's Best Startup Employers in 2024 based on its reputation, employee satisfaction and growth.
Equal Employment Opportunity: We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy), gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws. It is PURE HomeRiver and Subsidiaries’ policy to recruit, employ, retain, promote, terminate and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence. Therefore, it is a violation of PURE HomeRiver and Subsidiaries’ policy to discriminate in the provision of employment opportunities, if that discriminatory treatment is, in whole or in part, based on actual or perceived protected characteristics.
Salary : $31 - $33