Director of Franchise Operations

Director of Franchise Operations

Company: Pure Green Franchise

Location: Sunrise, Florida (HQ-based with travel required)

About Pure Green Franchise: Pure Green Franchise, one of Entrepreneur Magazine's fastest-growing franchises, is dedicated to building healthier communities by connecting people with nutritious superfoods. With over 100 locations either open or in development, our vision is ambitious—we’re on track to reach 1,000 U.S. locations.

Position Overview: We are seeking a high-performing Director of Franchise Operations to join our rapidly growing team. Reporting directly to the Vice President, this pivotal role will lead franchise operations, ensuring operational excellence, franchisee success, and company profitability. You'll directly oversee our team of New Store Opening Specialists and be responsible for strategic growth, operational efficiency, and fostering strong franchise relationships.

Key Responsibilities:

• Lead, coach, and develop franchisees to adhere to Pure Green’s operational standards and maximize profitability.
• Oversee and manage a team of 2-3 New Store Opening Specialists, expanding and cultivating the team as the company grows.
• Ensure flawless execution of the "45-Day to Opening Checklist" for all new franchise locations.
• Conduct regular site visits, proactively identifying operational challenges, and implementing sustainable solutions that resolve issues and eliminate root causes.
• Develop and implement operational best practices to increase system-wide efficiency and profitability.
• Drive performance improvement initiatives to achieve key company KPIs:
• Increase gross margin from 70% to 80% within 3 years.
• Boost Average Unit Volume (AUV) by 20% annually.
• Maintain hiring and retention of 80% “A players” consistently.
• Serve as the primary liaison between franchisees and corporate leadership, ensuring clear and effective communication.
• Conduct regular audits for compliance with brand standards and operational procedures.

Requirements:

• Minimum of 3 years (ideally 5 years) of operational management experience within the franchise industry.
• Background in the food and beverage industry strongly preferred.
• Proven leadership experience managing and developing high-performing teams.
• Passionate about health and wellness and strongly aligned with Pure Green's mission.
• Exceptional communication, analytical, and problem-solving skills.
• Ability and willingness to travel regularly.

Compensation:

• Base salary: $100,000 - $120,000 annually
• Attractive bonus structure based on performance and achieving KPIs

Join Pure Green Franchise and play a crucial role in shaping the future of wellness-driven franchising. If you’re an operations expert passionate about health and wellness, ready to elevate franchise success, we’d love to hear from you.