What are the responsibilities and job description for the Patient Care Coordinator position at Pure Dermatology and Cosmetic Center?
Job Overview:
We are a boutique dermatology practice dedicated to providing exceptional, personalized care in a welcoming and modern environment. Our team is passionate about skin health, aesthetics, and delivering an elevated patient experience from the moment someone walks through our door. We are seeking a warm, organized, and reliable Patient Care Coordinator to join us 4-5 days per week.
Position Summary:
The Patient Care Coordinator plays a key role in creating a positive first impression for patients and supporting smooth daily operations. This individual will manage scheduling, check-in/out, phone and email communication, and various administrative tasks to ensure a seamless patient journey.
Responsibilities:
- Greet patients warmly and create a friendly, professional front desk environment
- Manage phone calls and respond to inquiries in a timely and courteous manner
- Schedule and confirm patient appointments using our electronic medical record (EMR) system
- Check patients in and out, collect co-pays and balances, and handle insurance and billing documentation
- Maintain patient confidentiality and ensure compliance with HIPAA
- Assist with administrative support tasks, such as scanning, filing, and stocking office supplies
- Collaborate with clinical staff to coordinate patient flow and ensure high-quality service
Qualifications:
- Previous experience in a medical office or front desk setting (dermatology or aesthetics preferred)
- Strong communication and customer service skills
- Organized, detail-oriented, and able to multitask efficiently
- Comfortable with EMR systems and general office technology (experience with Modernizing Medicine is a plus)
- Professional demeanor and a team-oriented attitude
Schedule:
- 4-5 days per week
- Specific days/hours to be discussed based on availability and office needs
Compensation:
- Competitive hourly wage
- Benefits including employee discounts on products and cosmetic services
- Opportunity to grow within a supportive, patient-focused team
Please send your resume and a brief cover letter explaining why you're a great fit for our team.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Free parking
- Health insurance
- On-site gym
- Paid time off
Work Location: In person
Salary : $18 - $24