What are the responsibilities and job description for the Lead Front Desk Receptionist / Treatment Coordinator position at Pure Dental?
Lead Front Desk Receptionist / Treatment CoordinatorLocation: Manorville, NYPay: $24.00-$26.00 per hourJob Type: Full-Time | In-PersonSaturday availability is required About Pure Dental At Pure Dental of Long Island, PC, we are committed to creating beautiful, confident smiles through compassionate care and exceptional service. We are looking for a friendly, organized, and patient-focused Lead Receptionist / Treatment Coordinator to be a key part of our front office team. If you're looking for a long-term opportunity in a fast-growing practice with a supportive team, we’d love to hear from you. About the Role As the Lead Front Desk Receptionist / Treatment Coordinator, you will work closely with the Office Manager, serving as the main point of contact for staff during periods when she is off-site or working at another location. You will escalate concerns as appropriate, ensure smooth daily operations, and support front office colleagues. You will also be the first and last face our patients see, playing a crucial role in delivering a warm, professional experience from check-in through follow-up scheduling, while helping patients understand and navigate their treatment plans and financial responsibilities. What You’ll DoBuild strong relationships with patients and ensure a welcoming experienceReview and explain treatment plans clearly and professionallyCoordinate appointments and help streamline scheduling for efficiencyDiscuss finances and insurance coverage with patients, including payment optionsSupport daily operations: phones, records, scanning, and general/high-level admin dutiesWork collaboratively with the Senior Office Manager, Dentists, Hygienists, and Other Team Members What We’re Looking For2 years of customer service experience (dental or medical setting preferred)2 years of experience in a dental (required)Positive, outgoing personality with excellent communication skillsAble to manage multiple tasks and stay organized under pressureComfortable discussing finances and treatment options with patientsProfessional, polished, and punctual Benefits401(k) with employer matchMedical, dental, and vision insurancePaid sick time and vacationLife insuranceFlexible spending and health savings accountsOpportunities for growth in a supportive environment
Salary : $24 - $26