Receptionist

Description

Company Overview

Purdue Polytechnic High Schools (PPHS) is a mission-driven network of schools founded in partnership with Purdue University. Through STEM-focused, real-world learning experiences, PPHS empowers students to become creative problem-solvers and skilled achievers prepared for post-secondary success and high-demand careers.

Our core values guide everything we do:

• Act as 1
• Nurture Student Genius
• Start from Yes
• Do the Right Thing
• Get It Done

We are committed to creating equitable learning environments that foster innovation, collaboration, and student success.

Position Overview

The Receptionist serves as the first point of contact for students, families, staff, and visitors and supports the daily operations of the school through front office management, administrative support, attendance coordination, and customer service.

This role works closely with school leadership, staff, students, families, and external partners to ensure an organized, welcoming, and efficient school environment.

The Receptionist serves as a key operational support role responsible for maintaining effective front office operations, promoting positive stakeholder experiences, and supporting school-wide administrative processes.

Qualifications 

• High school diploma required; Associate degree preferred
• Minimum of two (2) years of administrative, receptionist, customer service, or office support experience preferred
• Experience working in a school or educational setting preferred
• Strong customer service and interpersonal skills
• Strong organizational and time management skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong written and verbal communication skills
• Ability to maintain confidentiality and professionalism
• Proficiency with Google Workspace and other office technology systems preferred
• Ability to successfully pass a background check

Work Environment

• Primarily office-based within a school environment
• Ability to sit, stand, and work at a computer for extended periods
• Frequent interaction with students, families, staff, and visitors
• Occasional evening activities or school events may be required

Benefits

Eligible employees may participate in the following benefits:

• Medical, Dental, and Vision Insurance
• Employer HSA Contribution
• Wellness Reimbursement
• Short-Term Disability and Life Insurance
• Paid Time Off
• Parental Leave
• Childcare Discount
• Tuition Assistance
• 403(b) or TRF Retirement Plans

Employment Disclaimer 

Purdue Polytechnic High Schools is an at-will employer. This job description does not constitute a contract of employment and may be modified at any time based on organizational needs.

Requirements

Essential Responsibilities 

Front Office Operations & Customer Service

• Serve as the primary point of contact for incoming visitors, families, students, and staff
• Welcome guests and create a professional, warm, and customer-focused experience
• Monitor and manage incoming public traffic and visitor procedures
• Answer and direct incoming phone calls, emails, and inquiries appropriately
• Provide timely assistance and support to  students, families, and visitors
• Maintain confidentiality while handling sensitive student and staff information
• Ensure front office areas remain organized, professional, and functional

Attendance & Student Support Administration

• Support school attendance processes and maintain attendance records
• Assist with attendance tracking and reporting requirements
• Work collaboratively with school personnel regarding attendance concerns and student support needs
• Maintain accurate student documentation and records related to attendance activities
• Support communication with families regarding attendance matters as appropriate

Administrative and Operational Support

• Prepare, distribute, and maintain routine correspondence and school communications
• Provide clerical and administrative support to school leadership and departments as needed
• Assist with procurement and inventory of office supplies and materials
• Maintain filing systems and organizational records
• Support scheduling, document preparation, and administrative workflows
• Assist with special projects and operational initiatives as assigned

Collaboration and Continuous Improvement

• Collaborate with school leadership and staff to support effective school operations
• Identify opportunities for process improvements and operational efficiencies
• Support organizational transparency, communication, and accountability efforts
• Participate in school meetings, trainings, and operational initiatives
• Perform other related duties as assigned to support efficient and effective school operations