What are the responsibilities and job description for the BOISE, ID (ALIGNMENT TECH) position at Purcell Tire & Service Centers?
Description
MISSION
To provide safe, quality automotive maintenance, diagnosis, and repair to customer vehicles and heavy duty equipment.
ESSENTIAL DUTIES
- Diagnose, recommend, and complete vehicle alignment on commercial trucks and other vehicles based on guest needs.
- Balance wheel assemblies and perform commercial tire service.
- Pursue training opportunities for development into completing other vehicle services on commercial trucks, including but not limited to brake work, suspension services, axle work, and oil and lube services.
- Document work performed on service ticket
- Maintain tools and a clean work area
- Embrace Purcell’s culture of safety and perform all jobs in a safe manner
- Protect company assets
- Regular attendance in accordance with assigned schedule
- Ability to perform physical requirements as listed in job description
- Other essential and non-essential duties, as assigned by management
DRUG TESTING
Purcell Tire tests for the presence of THC in all drug screenings for this position, due to the safety-sensitive nature of the job and the potential for injury or death when a tire is installed improperly, or a safety-related mechanical issue is not properly conveyed to a customer. It is a bona fide occupational qualification for service technicians to be unimpaired, so the Company will continue testing for THC and other drugs under the safety-sensitive exceptions allowed by your state.
Requirements
REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS
Minimum Job-Specific Experience: 3-5 years
Driver’s License Required: Must have valid Drivers License
Other Job-Specific Licenses or Certifications Required: Tire Industry Association ATS certification, ASE certifications, vendor-provided training
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA’s)
Job-Specific KSA’s:
Tire & Automotive Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets. Mastery of all major automotive emissions, engine management, and electrical systems
Mechanical — Knowledge of automotive vehicles and tools, including their repair, and maintenance.
Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
Repairing — Repairing machines or systems using the needed tools.
Troubleshooting — Determining causes of operating errors and deciding what to do about it.
Tools & Technology KSA’s:
