What are the responsibilities and job description for the Billing Clerk / Admin Support position at Purcell Tire & Service Centers?
Description
Purcell Tire and Service Centers leading the industry in quality products & service, operational excellence, and people development.
We are looking for a full-time Team Player Admin to provide an exceptional customer experience by listening, understanding, and anticipating customer needs. You will perform administrative duties and logistics related to store operations, tires, and tire services.
What You Get:
• Paid Training & Development
• Performance Incentives and Bonuses
• Affordable Medical, Dental, Vision
• PTO after 90 days
• Employee Discounts
• Employee Referral Program
• Employee Assistance Programs
• Flex and Health Savings Accounts
• Prescription Program
• Short-Term & Long-Term Disability
• Free Group Life and AD&D insurance policy
• 401(k) with company match
Who We're Looking:
• Dedicated and reliable self-starter
• Enjoys working in a team environment
• Proficient in Microsoft Office
• Exceptional organizational skills
• Strong verbal and written communication skills
• Aptitude to problem-solve
• Willingness to work without direct supervision
What You Need:
• Ability to pass a pre-employment background and drug screen*
• Valid driver’s lic preferred
• 2-3 years previous clerical/admin experience preferred
• Prior tire sales experience a plus
What You’ll Do:
• Commit to continual improvement, training & professional growth
• Provide high-level customer service both on the phone and in-person
• Handle incoming inquiries, concerns, and complaints as they arise
• Accurate entry and monitoring of daily sales, and invoicing activities
• Handle daily cash, credit, national account, and fleet transactions
• Handle purchase orders, billing, credit, and collections
• Provide routine cleaning/maintenance of work area as assigned
• Look for opportunities to improve our products & services
• Able to accept stretch assignments
• Other essential and non-essential duties as assigned by management
Be the Best of the Best at Purcell Tire!
DRUG TESTING
Purcell Tire tests for the presence of THC in all drug screenings for this position, due to the safety-sensitive nature of the job and the potential for injury or death when a tire is installed improperly or a safety-related mechanical issue is not properly conveyed to a customer. It is a bona fide occupational qualification for service technicians to be unimpaired, so the Company will continue testing for THC and other drugs under the safety-sensitive exceptions allowed by your state.