What are the responsibilities and job description for the Personal Assistant/ Customer Service Agent position at PUPPY STORE?
Full Job Description
Personal Assistant / Customer Service Agent
Full-Time | Open Availability Required (Weekends Included)
Pay: $14–$15 per hour
We are seeking a reliable, detail-oriented Personal Assistant / Customer Service Agent to support daily operations and provide exceptional customer service. This role requires open availability, including Saturdays and Sundays.
This is a remote position to start, with in-person work required as well.
Key Responsibilities
- Handle inbound and outbound phone calls and text messages professionally
- Assist with scheduling, confirmations, follow-ups, and client inquiries
- Support management with administrative and coordination tasks
- Maintain accurate records and documentation
- Handle sensitive information with discretion
- Deliver a consistent, high-level customer experience
Requirements
- Must speak Spanish
- Open availability, including Saturdays & Sundays (required)
- Strong verbal and written communication skills
- Excellent organization and multitasking abilities
- Comfortable with high call and text volume
- Tech-comfortable with scheduling and CRM systems
- Dependable, punctual, and professional
- Customer service or administrative experience preferred
What We Offer
- $14–$15/hour, based on experience
- Full-time, stable position
- Growth opportunities within a growing company
- Structured systems and supportive leadership
- Professional work environment
Job Type: Full-time
Pay: $14.00 – $15.00 per hour
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Language:
- Spanish (Preferred)
Work Location: Hybrid remote in Pembroke Pines, FL
Salary : $14 - $15