What are the responsibilities and job description for the Bellhop/Float Attendant position at Puppy Paws Hotel & Spa?
Do you LOVE Dogs? Puppy Paws Hotel and Spa is the place for you! Do you CARE deeply and have a passion to provide a safe and loving environment for them to interact and play? Do you believe in doing everything with EXCELLENCE? If you answered yes to these questions, we would love for you to join our team! Our goal is to serve our clients, the dogs and our team with EXCELLENCE! We will strive to ensure that your experience here is both a positive and rewarding one. To treat our clients’ dogs as family, we should always view them as deserving of respect and LOVING care. At Puppy Paws, our goal is to improve the lives of dogs and their owners in all situations. Dogs are full of unconditional LOVE. And it’s our duty to CARE enough to give some of that back with EXCELLENCE! If you are wanting to join a compassionate, positive, and knowledgeable team, look no further!
Puppy Paws is open from 7am-7pm, 7 days a week.
There is a wide variety of shift options!
Weekends & Holidays are Required
Weekend shifts are split shifts and on a rotation, unless it is a holiday.
As a Bellhop/Float, your main responsibility will be the safety and wellbeing of the dogs in our playrooms. You will be expected to LOVE the dogs, CARE for them and maintain a level of EXCELLENT customer service to our precious 4 legged clients! You need to be attentive and able to take instructions well. It is also important to exhibit cooperation and teamwork, and to follow and uphold Puppy Paws Guidelines. Our primary goals are:
- Focus on pet health & well-being by providing fun daily activities for pets
- Personal service – Knowing pups and their owners! We want to continually exceed our client’s expectations by building relationships and giving every dog the utmost attention and care they deserve
- Creating a fun and loving environment where pups enjoy spending time away from home.
Requirements
- Uphold Puppy Paws Core Values 🐶 LOVE . CARE . EXCELLENCE 🐶
- Reliability and a consistent work ethic is a must, we are caring for precious pets
- Help to maintain and promote a positive culture
- Maintain EXCELLENT Customer Service, we have some precious four legged clients
- Weekends and holidays are required
- Oversee and interact with dogs of all sizes in open group play with 20-25 dogs with Comfort & Confidence
- Ensure the dogs are having a safe and positive experience by upholding our Dog Safety SOP (Standard Operating Procedure)
- Maintain a clean work environment
- Follow and uphold Puppy Paws dress code
- Able to lift up to 50 lb
- Ability to stand and/or walk for extended periods of time
- Clear, consistent communication
- A passion for dogs and a gentle touch
Job Duties
- Work from a task list for duties
- Follow playroom guidelines
- Maintain a safe environment for the dogs
- Be attentive to the dogs
- Understand and operate within the Puppy Paws Service Standards.
- Ability to clean thoroughly
- Ability to walk dogs of all sizes on leashes