What are the responsibilities and job description for the Office Administrator position at Punkin Pie Pet Services?
Part-Time | Potential for More Hours as We Grow | Additional Earning Opportunities Available
Punkin Pie Pet Services is looking for a reliable, organized, and personable Office & Client Services Coordinator to help keep our growing pet-care business running smoothly. Our current office manager is moving due to military relocation and is able to help transition the right candidate.
This is a great position for someone who enjoys working with people and animals, can juggle multiple tasks, and doesn't need someone looking over their shoulder to get things done. You will be working primarily independently, so being self-motivated, dependable, and comfortable taking initiative is extremely important.
What You'll Be Doing
Your day-to-day responsibilities may include:
- Maintaining and organizing client files and records
- Reviewing client information and making sure required forms and vaccinations are up to date
- Checking and tracking rabies and other vaccination records
- Answering phones, emails, and client questions
- Providing friendly, professional customer service
- Scheduling and helping coordinate staff appointments
- Keeping staff calendars and appointment information organized
- Following up with clients when information or paperwork is missing
- Helping with invoices, scheduling, and general office organization
- Assisting with employee communication and day-to-day coordination
- Developing and posting social media content
- Helping create marketing ideas, promotions, and community outreach
- Keeping our online presence active and up to date
- Helping identify ways to improve our client experience and business operations
- Taking on other administrative and organizational tasks as needed
The Right Person Will Be:
- Highly organized and able to keep track of lots of little details
- Self-motivated and independent
- Comfortable working primarily unsupervised
- Friendly, professional, and genuinely customer-service oriented
- Comfortable answering phones and communicating with clients
- A good communicator who isn't afraid to ask questions or take initiative
- Comfortable learning new software and technology
- Able to work independently while still communicating with the rest of the team
- Creative and interested in marketing and/or social media
- Dependable and able to follow through without constant reminders
- Comfortable working in a busy pet-care environment
- Someone who can look at a task and say, "I see what needs to be done," and just get it done
Bonus Opportunities!
This position can be more than just an office job.
For employees who are interested and qualified, there are opportunities to earn additional income by helping with other Punkin Pie services, including:
- Dog walking
- Drop-in pet care
- Overnight pet care
- Nail trims
- Bathing
- Other pet-care services
You do not have to do all of these things to be considered for the position. We're happy to work with the right person based on their skills, interests, and availability.
Why Work With Us?
Punkin Pie Pet Services is a growing local business, and this position is an opportunity to become an important part of that growth. We're looking for someone who wants more than just a job — someone who enjoys being part of a small business and likes having a hand in making things better.
Because this is a growing position, there is potential for additional hours and increased responsibility as the business grows.
If you're organized, dependable, good with people, comfortable working independently, and love animals, we'd love to hear from you!
Pay: Competitive/negotiable based on experience and responsibilities
Schedule: Part-time to start, with potential for additional hours
Location: Coupeville, WA
Additional earning opportunities: Available based on qualifications and interest
Pay: $20.00 - $25.00 per hour
Benefits:
- Flexible schedule
People with a criminal record are encouraged to apply
Work Location: Hybrid remote in Coupeville, WA 98239
Salary : $20 - $25