What are the responsibilities and job description for the General Manager position at Punch Bowl Social?
Apply today to join our management team
Pinstripes is known for attracting exceptional people who are passionate about service. Our Venues are dynamic in layout and design, no one Pinstripes is the same as the other. We generally entertain hundreds of guests a week through our Bistro, Bowling, Bocce, or Bar areas. We also host and execute numerous events a week from corporate small happy hours, to social gatherings, to coursed seated dinners.
As our General Manager, you are the protector of the realm. Pinstripes i is unique, special, and disruptive, and together we must protect and project those attributes and continue to build on a solid foundation of hospitality and passion for culinary integrity and craft beverages.
What's in it for you:
- Benefit Package
- Medical, dental and vision insurance
- Health Savings Account option – including company HSA contribution
- Flexible Spending Accounts
- Employee Assistance Program
- 401k Program
- Company provided Short Term Disability Insurance
- Company provided Long Term Disability Insurance
- Flexible Vacation
- Voluntary benefits – LifeLock Protection, Pet Insurance, Accident and Critical Illness offerings
- Opportunities for Growth and Advancement
- Discounts on Food, Beverage and Activities
- Pay Range $90,000 - $100,000 bonus potential
Punch Bowl Social is where party people come for an awe-inspiring experience and limitless possibilities. We live life to the fullest, courageously take risks and march (or karaoke) to the beat of our own drum.
Our best and brightest have an appreciation of the classics, but a fascination for what's new and now. A perfectionist for their work with a love for creating memorable guest experiences.
- Positive attitude and passion for making people smile, and truly enjoying their experience
- Value for high quality food and beverage, and appreciation for the technique associated with production
- Ability to communicate effectively with team members, both BOH and FOH, Management, and Community
- Passionate, engaged, energetic, and entrepreneurial spirit with high critical thinking skills
What you'll be doing:
- Creating authentic, custom guest experiences through a high level of attention and service
- Responsible for the efficient and effective management of Punch Bowl Social
- Ensuring quality in service, both in production and execution
- Managing all functional areas of operations management and 100 team members
- Owning financial reporting, evaluation and analysis
- Utilizing all available data/resources to understand and report on applicable store performance
- Coaching and mentoring the team and managing all HR issues
- Providing coaching, counseling, appropriate documentation, and employee development for all staff
- Communicating effectively with team members, both BOH and FOH, Management, and Community
- Overseeing and maintaining all in-house cash handling procedures
Requirements:
What we're looking for:
- 3 years GM experience or kitchen manager with bar management background
- P&L management, labor cost in high volume environment and creating and managing budgets
- Multi-unit experience managing multiple revenue streams
- A love for coaching and developing future leaders (managing high volume staffing 100 and large management team (7 )
- Entrepreneurial mindset - the best idea wins
- Private events experience and successfully working with sales managers and/or event coordinators
- Working knowledge of company software including Microsoft Office, HotSchedules, Paylocity and Toast
- Comfortable with late nights (1am or later)
- Must be able to stand and exert fast-paced mobility for a period up to six (6) hours in length
- Must have a good sense of balance, be able to bend and kneel and have the ability to lift bus tubs, glass racks and trays frequently weighing up to 25-50 pounds
*** Must be 21 years old and over ***
This posting is expected to close by 01/30/2026
We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.
Salary : $90,000 - $100,000