What are the responsibilities and job description for the Sales Associate position at Pumpernickel Pops Smoke Shop?
Job Overview
We are seeking a motivated and enthusiastic Sales Associate to join our team in our DELAND, NEW SMYRNA and DAYTONA locations. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their shopping experience. You will be responsible for assisting customers with their purchases, maintaining store displays, and ensuring a clean and organized environment. The ideal candidate will possess strong communication skills and a passion for helping others.
Duties
- Greet customers warmly and provide assistance as needed to enhance their shopping experience.
- Process sales transactions accurately and efficiently using the point-of-sale system.
- Maintain knowledge of current promotions, products, and services to effectively communicate with customers.
- Assist in stocking shelves and organizing merchandise to ensure an appealing store layout.
- Handle customer inquiries and resolve issues promptly with professionalism and courtesy.
- Collaborate with team members to achieve sales goals and maintain store standards.
- Monitor inventory levels and assist in restocking as necessary to ensure product availability.
- Uphold company policies regarding customer service, returns, and exchanges.
Skills
- Strong customer service skills with a focus on creating a positive shopping experience.
- Basic math skills for handling transactions accurately.
- Previous sales experience is preferred but not required; a willingness to learn is essential.
- Excellent communication skills, both verbal and written, to interact effectively with customers and team members.
- Supervising skills may be beneficial for those interested in advancement opportunities within the retail environment.
- Familiarity with retail math concepts is a plus for managing inventory and sales reporting.
- Experience in a grocery store setting is advantageous but not mandatory.
- Bilingual abilities are highly valued as they enhance communication with diverse customer groups.
- Proficient phone etiquette for handling customer inquiries over the phone when necessary.
Join our team as a Sales Associate where you can grow your skills in a dynamic retail environment while providing outstanding service to our valued customers!
Job Type: Full-time
Benefits:
- Employee discount
People with a criminal record are encouraged to apply
Ability to Commute:
- Daytona Beach, FL 32117 (Required)
Work Location: In person