What are the responsibilities and job description for the Online Sales Specialist position at PulteGroup?
Introduction
How would you like to be a part of a team that has been providing the American Dream of homeownership to families for more than 60 years? PulteGroup is a FORTUNE 500 company and one of America's top residential builders. We put the consumer at the center of everything we do and we stand above the competition in our commitment to quality.Overview
This position will be responsible for managing online sales and marketing initiatives, with primary responsibility for qualifying and managing leads and customer requests for new homes.Highlights:
- 2024 Fortune 100 Best Companies to Work For® by Great Place to Work® and Fortune, ranking 36!
- Hybrid role – work from home 75% of the time
- Compensation: Typical first year income is $60K and earnings can exceed $100K
Responsibilities
- Respond to all email, phone and chat leads immediately.
- Qualify each lead based on needs.
- Provide consistent follow-up to online leads with the goal of setting an appointment with the Onsite Sales Agents.
- Provide information and marketing materials to leads, along with other important selling points of each community.
- Work with each lead to determine best community and floor plan.
- Utilize lead management software on a daily basis.
- Track and report on lead activity and sales conversion ratios.
Requirements
- Minimum of High School Diploma or equivalent/Bachelors degree preferred.
- Related Functional Experience: Minimum of 2 years of professional experience in marketing, sales or customer service.
- Proven email and phone communication skills.
- Customer-focused and personable.
- Sales contact/lead management database experience.
- Solid organizational and planning skills.
- Maintain focus while working in an unstructured environment with nominal supervision.
- Ability to multi-task and manage time well.
- Must be able to learn and follow proven sales process.
- Experience in homebuilding industry a plus.
Salary : $60,000
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