IT Analytics Manager

Build a Career That Builds Your Future — with PulteGroup! Welcome to PulteGroup where we believe in building more than just homes—we believe in building inspired employees, meaningful careers, and a legacy of excellence. If you're looking for work that moves you, a team that values your ideas, and a company that brings you pride, you’ve come to the right place. As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work. We’re driven by the bold purpose of Building Incredible Places for People to Live Their Dreams. For over 70 years, we’ve been building more than homes—we’ve been building trust, innovation, and a culture where every team member is empowered to thrive. Join a company that champions inclusion, celebrates diversity, and supports your personal and professional journey. Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name. Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact Primary Job Responsibilities This position manages work across multiple information systems and projects. Recruits, selects, coaches, and develops team leadership, engineering, and support staff within the IT department. Manages professional growth and development plans. Works with senior leadership to develop team goals in line with department objectives. Builds and maintains strong partnerships with IT leadership. Conducts performance and development reviews per HR guidelines. Takes corrective actions, including Performance Improvement Plans and terminations, when necessary. May lead problem management teams comprised of senior engineering resources in solving high-complexity, high-impact enterprise issues. Manages vendor relationships with hardware and software solutions and tools. Translates and champions IT strategy to functional unit. Achieves financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective action within functional unit. Maintains organization's effectiveness and efficiency by supporting strategic plans for implementing and supporting information technologies. Assists with defining enterprise IT policies and procedures to ensure the protection of information assets. Performs other duties as assigned. Platform Ownership & Governance: Own the technical implementation, configuration, and data governance for Google Analytics (GA4), Adobe Analytics, and Quantum Metric, ensuring data accuracy, consistency, and compliance. Tagging & Tracking: Design, implement, and audit comprehensive tracking plans and tagging strategies (via Google Tag Manager or Adobe Launch) to capture all critical user interactions, conversion funnels, and business KPIs. Experience Analytics: Leverage the session replay, heatmapping, and frustration metrics within Quantum Metric to identify customer pain points, conversion bottlenecks, and technical errors in real-time. Data Integrity: Proactively monitor data streams for discrepancies, troubleshoot tracking issues with development teams, and enforce quality assurance (QA) processes to maintain the highest level of data quality. Reporting & Dashboards: Define, develop, and maintain automated, executive-level dashboards and recurring reports in tools like Tableau, Power BI, or Adobe Workspace that clearly communicate website performance and marketing ROI. Deep-Dive Analysis: Conduct rigorous analyses using advanced segmentation, funnel analysis, and attribution modeling to uncover root causes for trends in traffic, conversion rates, and revenue. A/B Testing & Optimization: Partner with UX/Product teams to define hypotheses, measure the impact of A/B tests and site feature rollouts, and use data from all three platforms to create a continuous optimization roadmap Stakeholder Partnership: Serve as the trusted data advisor to Product Managers, Marketing Leaders, and Engineering teams, aligning measurement strategy with business objectives and providing data-driven recommendations. Team Development: If managing a team, provide mentorship and guidance to junior analysts, prioritizing their workload and fostering a culture of curiosity and data literacy. Data Storytelling: Translate highly complex technical and statistical findings into clear, concise, and compelling narratives and presentations for non-technical senior leadership. Career Level (M3) Organizational Impact: Manages a team with focus on policy and strategy implementation. Establishes operational plans with measurable contribution towards the achievement of results of the area. Focus is on short-term operational plans (e.g., 1 year or less). Provides measurable input to new products, processes or standards in operational plans in order to implement organizational strategies. Typically, does not have budget accountability, but may manage certain processes or projects within a defined budget set by management. Leadership & Talent Management: Manages a small to mid-sized team consisting of experienced professionals. Leads, directs and reviews the work of team who exercise latitude and independence in their assignments. Typically, has hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval. Knowledge & Experience: Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one area. Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization. Minimum high school diploma or equivalent (GED) required. Typically requires a university Degree or equivalent experience and minimum 4-6 years prior relevant experience. Expert Proficiency in Web Analytics Platforms: Proven, hands-on experience with configuration, administration, and analysis in Google Analytics (GA4) and Adobe Analytics. Digital Experience Platforms: Strong working knowledge of Quantum Metric (or similar platforms like FullStory, Hotjar) for behavioral analytics, session replay, and identifying customer struggle. Data Manipulation: Proficiency in SQL for querying and joining data from various sources (e.g., data warehouse, CRM) and advanced skills in Microsoft Excel. Tag Management: Expert experience with enterprise Tag Management Systems (e.g., Google Tag Manager, Adobe Launch, Tealium) for implementing and managing tracking code. Required Skills Broad understanding of business practices and operations. Exceptional analytical skills. Good written and verbal communication skills. Proficiency with MS Office / MS Office 365 tools including Word, PowerPoint, Excel, Outlook, OneNote, SharePoint. Required Licensing, Registration and/or Certifications Not Applicable Physical Requirements: May require travel PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job. This Organization Participates in e-Verify Pulte Homes of Minnesota is an equal employment opportunity/affirmative action employer. California Privacy Policy Here at PulteGroup: We will not send correspondence from any non-PulteGroup email (for example, we will not contact you via a gmail, yahoo or outlook email address) We conduct our interviews in person or via phone or Teams/Zoom video (we would never conduct an interview via text message or Teams chat) We will not issue you a check as part of your onboarding for any reason (including for supplies, home office equipment, computers, etc.) We will not request money as part of your interview or onboarding process If you suspect you have been contacted by a scammer and would like to verify the legitimacy of an offer, please contact Recruiting@Pulte.com. PulteGroup Employee Benefits At PulteGroup, we believe that our people are what makes us a great place to work and we strive to meet their health and welfare needs with a competitive suite of benefit offerings designed for their unique lifestyles. Comprehensive, Flexible and Affordable Healthcare Coverage Options Supplemental Healthcare Coverage Opportunities PTO and Work/Life Benefits Health Advocacy and Wellness Retirement Plan with Company Match Education and Employee Assistance Programs Paid Parental Leave and Adoption Benefits Mortgage Financing Discounts through Pulte Mortgage Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.