What are the responsibilities and job description for the Charter Business Development Lead position at Pulse Charter Connect?
About Pulse Charter Connect
Pulse Charter Connect is building the connective tissue between healthcare and aviation—starting with organ transportation. We help transplant centers and OPOs access safer, faster, and more cost-effective air transport by working directly with certified Part 135 operators.
Our mission matters, our standards are high, and our partners trust us with life-critical flights.
The Role
We’re hiring a Charter Business Development Lead to grow, activate, and maintain our network of certified Part 135 charter operators. This is a relationship-heavy role for someone who genuinely understands aviation, enjoys talking to operators, and can earn trust quickly. You will be the face of PCC to charter operators—educating them on the transplant mission, onboarding them onto our platform, and keeping them engaged and responsive over time.
What You’ll Do
- Grow the PCC charter network (Identify, recruit, and onboard high-quality Part 135 operators across the U.S., Prioritize operators with strong safety records, responsiveness, and geographic coverage.)
- Build real relationships with operators (Act as the primary point of contact for charter partners, Help operators understand transplant use cases, time sensitivity, and expectations.)
- Keep operators engaged and ready (Ensure operator profiles, certifications, insurance, and aircraft data are current, Proactively communicate upcoming demand patterns, expectations, and platform updates)
- Identify availability gaps and help strengthen coverage in key regions.
- Be the operator advocate internally and relay operator feedback to product and operations teams.
- Help shape policies around response times, bid behavior, cancellations, and reliability.
- Partner closely with PCC ops during live cases when needed.
- Attend industry events, visit operators in person when valuable, and build PCC’s reputation as a serious, mission-driven partner.
- Train and onboard operators to the PCC platform.
Who You Are
- 3 years in private aviation, charter brokerage, flight coordination, or aircraft operations
- Strong working knowledge of Part 135 operations, FAA regulations, and safety standards
- Deep familiarity with aircraft types, performance, range, and operating costs
- Experience sourcing aircraft, managing availability, and coordinating trips under tight timelines
- Comfortable working in an early-stage company.
- Can operate without heavy process, but appreciates rigor and standards.
Why This Role Matters
Operators are the supply side of everything we do. If this role is done well:
- Transplant coordinators get faster answers
- Flights get fulfilled more reliably
- Operators feel respected and choose to prioritize PCC cases
The entire system works better
This role has a direct impact on lives saved.