Front Desk Staff

Company Description

Join Our Team of Compassionate Respiratory Care Professionals!

We are seeking a dedicated and bilingual (English/Spanish) front desk coordinator to become part of our close-knit outpatient pulmonology office, led by two experienced and caring physicians.

Role Description

 Prepare and organize all patients charts prior to appointments

-getting all studies patient required to be done

-obtaining compliance reports for cpap patients

 Record patients vitals, medications and input data into praxis

 Check patient questionnaire completed by patients

 Process medication refills request

 Obtain and submit prior authorizations for medications coming from specialty pharmacies

 Complete and manage pharmacy related paperwork

 Maintain and update patients medication records to be up to date

 Ensure all examination rooms are properly stocked with necessary supplies

 Prepping examination rooms

 Safely collect and handle biohazard materials

 Perform diagnostic tests such as spirometry and 6 min walk test (to be trained)

 Scan and upload all patients records into patients chart

 Assisting patient with injectable special medication.

 Accurately document patient messages and relay to appropriate physician

 Organize all file and scanned documents into the appropriate electronic medical record folder

 Meeting with medical representatives to discuss prior authorization procedures

 Call pharmacies for medication refills and fax prescriptions

 Call dme companies for nebulizer, cpap and nebulizer medications

 Order and manage office supplies

 Coordinate lunch meetings

 Send on call schedules for both doctors

 Obtain and manage medical licenses for both doctors

Qualifications

• Strong Phone Etiquette and ability to perform Receptionist Duties, including handling multiple calls and managing front desk responsibilities efficiently.
• Exceptional Customer Service and Communication skills to interact effectively and professionally with patients, staff, and other parties.
• Proficiency in Computer Literacy to manage scheduling systems, digital records, and perform basic administrative tasks.
• Strong organizational skills and the ability to multi-task in a fast-paced environment.
• Previous experience in a medical office or healthcare setting is a plus.
• High school diploma or equivalent