Medical Front Desk Coordinator

Job Summary: As a valued member of our team, you will help create a welcoming and positive experience for every patient at Pulmonary & Sleep Specialists of NEGA. By providing compassionate, respectful, and attentive service, you will ensure each patient feels supported and well cared for throughout their visit.

Job Responsibilities:

• High school diploma or equivalent required
• Previous experience in a medical office, front desk, or customer service role preferred
• Strong communication, providers, and team members
• Comfortable answering phones, scheduling appointments, and managing multiple tasks in a fast-paced environment
• Basic computer skills, including experience with electronic medical records (EMR) systems and standard office software
• Attention to detail and accuracy when handling patient information, scheduling, and payments
• Ability to stay organized and manage time effectively throughout the day
• Friendly, professional demeanor with a commitment to excellent patient service
• Ability to maintain confidentiality and follow HIPAA guidelines
• Bilingual skills are a plus, but not required

Benefits Summary:

• Competitive Pay
• Monthly Recognition Bonus Potential
• Company Paid Long Term Disability
• Medical (Company Contribution Option Available)/Vision/Prescription/Dental Benefit Plans
• Paid Time Off Accrual (up to 4 weeks with tenure and has annual cash out)
• 6 Paid Holidays
• Aflac Supplemental Policies Available.
• 401(k) with Employer Match up to 4% (when eligible)
• Uniform Allowance
• Annual Evaluations with merit increase potential

Responsibilities

• Greet patients and visitors, answer phones, and manage front desk operations with professionalism and care.
• Schedule appointments, coordinate patient flow, and update electronic health records (EHR/EMR) accurately.
• Verify insurance, collect payments, and process medical billing and coding as appropriate.
• Maintain patient records, ensure HIPAA compliance, and manage filing and documentation.
• Provide excellent customer service, assist clinical staff as needed, and handle general clerical duties.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Uniform allowance
• Vision insurance

Pay: $17.00 - $19.00 per hour

Expected hours: No more than 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Medical Front Desk : 2 years (Required)
• Epic: 2 years (Required)
• Appointment scheduling: 2 years (Required)

Work Location: In person

Salary : $17 - $19