Health Information Management - Clerk

Pay Range:

The base pay range for this position is

however, base pay offered may vary depending on job-related knowledge, skills, and experience.

Job Title: Health Information Management Specialist

Work Schedule for this Position: Monday - Friday, 8:00 am - 5:00 pm

About the Team:

Become part of an inclusive organization whose goal is to improve the health and well-being of the unique communities we serve.

Company Statement:

Pullman Regional is an innovative, patient-focused, multi-disciplinary based work environment where all members of the team contribute to the exceptional care of our patients and the community.

Position Overview:

The Health Information Specialist, under the supervision of the Manager of Health Information Management or designee, performs clerical and technical functions within the HIM department. This role is responsible for maintaining the integrity, accuracy, and confidentiality of patient health records within the Electronic Health Record (EHR) system in compliance with HIPAA, federal and state regulations, and organizational policies. Responsibilities include, but are not limited to, document processing, scanning, indexing, and release of information.

A Day in the Life:

• Process requests for medical records and patient information from internal and external sources (fax, phone, mail, and electronic portals) in accordance with HIPAA, legal requirements, and organizational policies.
• Perform scanning, indexing, and quality review of patient records to ensure accuracy and completeness in the EHR.
• Maintain, retrieve, and archive electronic health records while ensuring data integrity and confidentiality.
• Manage Release of Information (ROI) requests, including validating authorizations and ensuring compliant disclosure of protected health information (PHI).
• Accurately enter and update patient information in the EHR in a timely manner.
• Communicate effectively with staff, providers, patients, and external partners to support continuity of care and customer service excellence.
• Maintain consistent attendance and punctuality, reporting to work prepared to perform assigned duties.
• Adhere to organizational policies, safety standards, and regulatory requirements.
• Participate in departmental meetings, training, and quality improvement initiatives.
• Maintain a clean, organized, and secure work environment.
• Provide general clerical and administrative support to the HIM department as assigned.

About You!

This Job is For You if You Have:

• High school diploma or equivalent.
• Minimum of six (6) months of experience in a healthcare or medical office setting.
• Strong verbal and written communication skills.
• Ability to handle confidential information with discretion.
• Proficiency in computer systems, including Microsoft Office (Outlook, Word, Excel) and virtual platforms (e.g., Zoom & Teams).
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and adapt in a fast-paced environment with frequent interruptions.
• Ability to accurately review and validate documentation for completeness and compliance.

A Wow if You Have:

• Previous experience in Health Information Management or a related healthcare field.

Company Perks:

Our employees are our most important asset and that’s reflected in our benefits. Pullman Regional is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Health Savings Account, and Paid Leave Time
• Employer Paid Life Insurance and Long-Term Disability
• Retirement with Employer Matching Contributions
• Voluntary Benefits that include: Life Insurance, Critical Illness, Accident Insurance, and Short-Term Disability
• Services Discount and EAP Resources

A Few More Important Points:

The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

Disability Contacts:

Applicants with disabilities who require assistance or accommodation should contact Human Resources at humanresources@pullmanregional.org

Current Pullman Regional Employees:

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