Training Specialist

Job Summary: This is a community-based position under the Systems of Care- GLS grant project. Incumbent is responsible for planning, development, coordination, and implementation of training programs and professional development initiatives across System of Care projects.  

Essential Duties:

• Schedule meetings regularly with SOC leads and supervisors to determine staff training needs, implement training programs across the community, and review data from previous trainings.
• Develop training and technical assistance plans and schedule based on SOC strategic plans and grant deliverables, staff, provider, and community needs.
• Coordinate technical assistance requests and needs including but not limited to certification and credentialing, scheduling, troubleshooting AV equipment, ordering training supplies, etc.
• Coordinate all training details hosted by SOC and affiliate programs, including scheduling, venue selection, participation registration, and work with facilitators to manage all other logistical needs.
• Assist in developing training materials, manuals, and presentations in collaboration with subject matter experts.
• Prepare training materials and tool kits for trainers, and ensure all instructional content and resources are up to date. This includes purchases and ordering supplies, photocopying, laminating, and gathering resources.
• Work with UNM Evaluation team to track training participation, completion, and effectiveness using feedback forms and performance metrics.
• Support onboarding and orientation programs for new hires.
• Communicate with staff about upcoming recertification dates, training requirements, and other details related to credentialing, maintaining certifications and fulfilling grant deliverables.
• Work with facilitators, presenters and subject matter experts to develop flyers, agendas, sign-in sheets, and other documents for training events.
• Keep a dossier of all training related events and manage a library of web-based training resources for all staff.
• Prepare data reports on a monthly, quarterly, or annual basis, and present findings.

QUALIFICATIONS, EDUCATION and/or EXPERIENCE: 

• Education: HS Diploma required. Associate’s degree in education, Business Administration or related field preferred.

• Experience/Basic Knowledge: 2 years of experience in training coordination, learning & development, or HR support.

ADDITIONAL QUALIFICATIONS:

LANGUAGE SKILLS: Keres-speaking appreciated or ability to work effectively in a multi-lingual environment with a translator.

COMPUTER SKILLS: Working knowledge of Microsoft Office software including Windows, Word, PowerPoint and Excel. Familiarity with Canva and other software programs that are used for developing flyers.

PHYSICAL DEMANDS: The work requires driving and involves standing, bending, and walking within the community, schools, clinics, and homes and driving a car in all types of road conditions.  Lifting and carrying is necessary to set up equipment for special events, clinics, and teaching programs.

Knowledge, Skills & Abilities:
 

• Excellent organizational and time management skills.
• Strong writing and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience in e-learning content creation or instructional design.
• Strong interpersonal skills and the ability to work collaboratively across teams.
• Self-motivated, adaptable and solution oriented.
• Knowledge of customs and mores of the Pueblo of San Felipe community, and appreciation for the importance of traditional ways of lifestyle and language.
• Ability to apply multicultural sensitivity and awareness of working in tribal communities
• Willingness and ability to treat others with respect, empathy and dignity
• Possess a working understanding of HIPAA regulations, requirements, and guidelines and willingness to exercise a strict level of confidentiality