Distribution Assistant (Warehouse Worker)

Job Summary

Under the direction of the Distribution Center Manager, this non-exempt, entry level position performs administrative and manual labor tasks to support the daily distribution center operations

PART TIME  - WEEKENDS A MUST

Essential Functions & Responsibilities

• Participates in all the daily operations at a Distribution Center.

• Assists with unloading newspapers from delivery trucks and verifying receipt of proper amounts of all products.

• Assists with distributing required amount of newspaper copies to DSP’s.

• Performs warehouse and housekeeping work as necessary.

• Performs administrative duties associated with the operations.

• Performs administrative tasks associated with Delivery Service Provider Contracts.

• May assist in retrieving email, prints, and reviewing and distributing paperwork if needed.

• May assist in communicating with subscribers as they call in with complaints or concerns and informs DSP’s of customer complaints on their respective routes. • Operates all office equipment including fax, copier, and computer equipment.

• Assists in maintaining a daily record of: contracted routes serviced, dispatch times for trucks, system problems, and answers to customer complaints.

• Other Duties as assigned

Competencies

• Action Oriented
• Listening
• Functional / Technical Skills
• Ethics and Values
• Perseverance
• Informing
• Patience
• Integrity and Trust
• Customer Focus
• Peer Relationships
• Composure
• Standing Alone

Knowledge, Skills & Abilities

Technical and Functional

• Experience using a PC or computer terminal and standard office equipment.

• Ability to use computer software including Word, Excel, SAP, DART/PCF and other company applications.

• Good verbal communication skills and communication skills in person and on the phone.

• Ability to learn layout of geographical area serviced from distribution center.

• Ability to develop thorough knowledge of the Delivery Service Provider Agreement.

• Ability to meet and/or exceed the established customer service objectives.

• Previous warehouse or delivery experience preferred.

Physical Abilities

• Ability to lift heavy items.

• Ability to unload bundles of newspapers (30 – 50 lbs each) multiple times on a daily basis.

• Ability to work in a warehouse standing for long period Working Environment

• Able to meet deadlines and attendance standards.

• Able to work weekends and early morning hours.

• Able to work in warehouse type environment.

• Able to function at night in adverse conditions.

Experience, Education and Certifications Required/Experience Required

• Entry Level Required Educational Level/Licenses

• Requires high school diploma or equivalent.

IND2