Benefits & Workers Compensation Coordinator - HYBRID

Job Summary 

The position works collaboratively with the Senior Benefits & Workers’ Compensation Specialist, under the general supervision of the Executive Director of HR Business Operations, to coordinate and support the administration of employee benefits and workers' compensation programs. This includes ensuring compliance with legal and company requirements and working closely with HR colleagues, department managers and external providers as needed. This is a hybrid position with three scheduled days in the office and two days remote.    

Essential Functions & Duties 

• Support and facilitate the administration of employee benefit programs such as health, dental, vision, life, disability and 401k plans, ensuring accurate and timely updates in the Paycom system; process unemployment claims and attend (online hearings). 

• Be a reliable, service-focused contact for employees, responding promptly, accurately, and clearly to questions about benefit programs, eligibility, and workers’ compensation claim status. 

• Troubleshoot within the Paycom system any benefits-related concerns or data issues, escalating and following-up with directly with Paycom resources or administrators as needed, while keeping colleagues updated. 

• Communicate and provide guidance to employees about benefit programs and enrollment upon their eligibility.  

• Assist with the annual open enrollment process, which may include preparing materials, communicating with employees, monitoring and accurately processing elections within Paycom. 

• Maintain accurate and confidential files in accordance with legal and company requirements. 

• Pull data, analyze and prepare reports for management as needed. 

• Collaborate with Payroll to maintain classification and ensure salary and benefit deductions are accurate and timely as related to benefits and workers’ compensation claims. 

• Perform other duties as assigned. 

Essential Qualifications 

• Strong organizational and administrative skills with attention to detail 

• Excellent verbal, written communication, and relationship building skills 

• Capacity to review and analyze benefits data and claims for accuracy and compliance 

• Ability to handle sensitive employee information with confidentiality. 

• Problem-solving skills to resolve employee benefits inquiries and claims disputes. 

• Familiarity with HRIS, benefits administration software, and payroll systems; Paycom a plus. 

• Knowledge of relevant labor laws, workers' compensation laws, and compliance requirements. 

Required Physical Abilities 

This role requires prolonged sitting, frequent use of hands for computer tasks, occasional lifting of up to 10 pounds, and the ability to see a computer screen for extended periods. 

Prerequisite  

• 1-3 years of experience in employee benefits administration, workers' compensation coordination, or a similar HR role 

• Working knowledge of employee benefits programs and workers' compensation processes 

• Understanding of applicable federal and state laws governing employee benefits and workers' compensation 

• Experience with benefits enrollment, claims processing, and program coordination. 

• PC skills and experience with MS Office Suites 

• Associate or Bachelor’s Degree or relevant HR/Benefits training or experience  

*Practical knowledge of language(s) in addition to English may be beneficial.  

Salary : $66,150