Senior Salesforce Solution Architect

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000 people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. 

Our Salesforce practice values teamwork, quality work, innovation, and customer success. Our team is composed of people who are passionate about Salesforce, delivering on-time, exceeding expectations, and ensuring success for our clients.

As a Salesforce Senior Solution Architect, you will lead the technical sales cycle, advanced solution engineering, architecture design, and in-depth Salesforce product configuration for large enterprise clients. Your leadership and technical expertise will be relied upon for overseeing advising/designing solution architecture, demonstrations and proofs-of-concept. You will lead a team of technologists as a member of the Salesforce leadership team.

• Point of contact for the client IT team, providing guidance on Salesforce best practices and technical solutions - PS pro serve collaboration recommendations
• Lead coordination efforts across Salesforce Pro Services and internal teams to align designs and shared technical outcomes, i.e. data mappings for common objects, flow resolution, etc. (May not do the work, but be able to identify path forward)
• Review solution designs and provide input on requirements integration experience preferred
• Salesforce Core knowledge with Flows needed with global, cross-functional teams.
• Collaborate/own the program roadmap with other PS product folks. Listen, hear, and act upon future requirements.
• Manage IT-level client relationships, ensuring smooth communication, project alignment, and timely resolution of any issues.

• Salesforce Core Expertise: Strong hands-on experience with SF core, flows. B2B Commerce
• Integration Tools Knowledge: Familiarity with Salesforce integration tools (e.g., MuleSoft, REST APIs).
• OMS Experience: Knowledge of Order Management Systems (OMS) and how they integrate with Salesforce.
• Global Manufacturing Experience (Preferred): Familiarity with the global manufacturing industry is a plus.

Certifications and Skills:

• Candidates must have or be willing to obtain Salesforce Data Cloud and AI Specialist certifications.
• A strong understanding of Data Cloud and Marketing Cloud (suite) and their operations within Salesforce and the broader enterprise ecosystem is mandatory.
• Ability to leverage data and AI to drive decision-making and deliver innovative client solutions.

Pay Range:

$154,000-$231,000

Benefits of Working Here: 

• Flexible vacation policy; time is not limited, allocated, or accrued 
• 16 paid holidays throughout the year 
• Generous parental leave and new parent transition program 
• Tuition reimbursement  
• Corporate gift matching program  
• Training on Salesforce platform 

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicissapient.com or you may call us at 1-617-621-0200.

Salary : $154,000 - $231,000