Business Systems Analyst Supervisor

Closing Date to Apply: Until Filled

Salary: $103,168.00 - $180,523.20

Typically, selected candidates are hired at a salary rate between the minimum and midpoint of the range.

Benefits: This link below will provide you with Grant PUD’s benefit that may be available if hired, different employee types are eligible for different benefits.

Grant PUD — Unified Insurance Program (uip-wa.org)

Grant County PUD will be administering a background check and reference check as part of the hiring process, if selected for this position.

Position Summary:

The Business Systems Analyst Supervisor leads the Business Systems Analysts (BSAs) team responsible for implementing and optimizing technology solutions that advance organizational operations and strategic objectives. This role sets team strategy, ensuring alignment with business goals, assists in managing technology project portfolio, and provides both technical and functional guidance. The supervisor collaborates closely with IT solutions and business partners to ensure seamless communication, effective problem-solving, and continuous improvement in efficiency and productivity. This position also plays a key role in conveying and advancing the organizations technology vision and roadmap.

Essential Function:

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodation will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

• Build, mentor, and develop a skilled technical team of Business Systems Analyst, providing guidance on best practices, and fostering an environment of continuous learning, collaboration and professional growth.
• Drive a focused culture through performance targets, regular performance reviews, one-on-one meetings, and goal planning to propagate positive team health and development.
• Lead the analysis of existing business processes, systems, and information to drive business growth and productivity.
• Serve as a key liaison between technical teams, business units, and vendors to understand requirements, define scope, and drive consensus.
• Oversee contractual and operational working relationships with software vendors to ensure contractual commitments are delivered across technology implementations.
• Provide functional and technical guidance, serving as a subject matter expert on systems and processes.
• Troubleshoot system issues, provide user support, and lead planning of enhancements to maintain system accuracy, reliability, and security.
• Foster a culture of strategic, multiyear planning to align business and technology initiatives.
• Ensure that business needs are clearly defined, tracked, and resolved.
• Implement and monitor strategies to protect sensitive data and maintain compliance with regulations and policies.
• Develop effective communication strategies that promote transparency and understanding for both Technology and business units.
• Analyze, prioritize, and manage the backlog of proposed technology project ideas to ensure alignment with organizational goals and resource capacities; assisting with forecasting future capacity to support approval and prioritization processes.
• Collaborate with Technology leaders and Enterprise Architect to ensure strategic alignment of all project backlog ideas.
• Participate in various Steering Committee meetings, providing administrative support for record-keeping and follow-up with both attendees and non-attendees.
• Demonstrated commitment to Grant PUD’s mission, vision, values, strategic plan, and Grant PUD / IBEW Local 77 Code of Excellence. The incumbent should be familiar with these organizational priorities and behave in a way that aligns with these expectations.
• Understand and adhere to compliance requirements for this position that may include laws, regulations, security guidelines, Grant PUD policies & Procedures.
• In this position, if needed to operate a GPUD vehicle for business purposes, please refer to the Vehicle/Asset Usage Policy, IS-TA-POL-001.
• Actively participate in all aspects of our safety program, including but not limited to:
  o Following all safety policies and procedures.
  o Alerting supervisors and coworkers to unsafe or hazardous working conditions.
  o Reporting any safety incidents or close calls within 24 hours to your supervisor.
  o Accepting feedback from supervisors and coworkers regarding your own safety performance.
• Accept responsibility for the safety of all team members and model safe behaviors by:
  o Clearly defining and completing performance-focused safety activities required of you and your team.
  o Supporting work stoppages by employees when they identify unsafe/hazardous working conditions.
  o Acknowledging compliant safety behaviors and good safety performance from members of your team(s).

Required Qualifications:

• Bachelor’s Degree in Computer Science, Information Systems, Project Management or related field, or 2 additional years of relevant experience in lieu of degree.
• Six (6) years work experience as a Business Analyst, Business Systems Analyst, or closely related profession, including at least 1 year of experience leading people, projects, or cross functional work.

Preferred Qualifications:

• Project Management Professional (PMP) certification and/or SCRUM Master/Agile certification.
• Strong project management skills and familiarity with Agile and Waterfall methodologies.
• Experience managing high-risk, high-visibility projects from inception to completion.
• Experience working with project, portfolio, testing, and OCM techniques.

Other Knowledge, Skills, and Abilities

• Ability to analyze complex business processes and identify opportunities for optimization.
• Ability to facilitate workshops, conduct stakeholder interviews, and serve as a bridge between business and technology.
• Strong business partnership mindset with the ability to align technology solutions to organizational goals.
• Collaborative and team-oriented, fostering a cooperative work environment.
• Exceptional attention to detail and commitment to accuracy.
• Skilled in communicating complex ideas in clear, business- and user-friendly terms.

Physical Requirements

• Position may be eligible for hybrid work arrangement: ☒Yes ☐No
• Majority of work is performed in a standard office setting.
• Will perform work onsite at the locations of the assigned Business Units
• Typical shift of employees in this position: ☒8 hours ☒9 hours ☐10 hours ☐12 hours

*applicant/incumbent should refer to the Physical Capacity Evaluation (PCE).

The statements contained herein reflect general details as necessary to describe the principal functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements.  Individuals may perform other duties as assigned, including work in other functional areas.

Salary : $103,168 - $180,523