Manager, Investor Services

Company Description

Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and operator of self-storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords.

We've been recognized as A Great Place to Work by the Great Place to Work Institute. And, our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

We're a member of the S&P 500 and FT Global 500. Our common and preferred stocks trade on the New York Stock Exchange.

Public Storage is the nation’s leading self-storage provider, recognized for its iconic orange doors and commitment to delivering simple, reliable solutions to millions of customers across the country. We are expanding our creative team to enhance our consistent and engaging visual brand presence.

Job Description

We are looking for a Manager, Investor Services to join our team.

In conjunction with the Director of Investor Relations, the Manager, Investor Services will oversee the Investor Services team in support of Public Storage’s broader external and internal stakeholder efforts. The role will work with key constituents in administering these efforts, which include supporting retail shareholders and limited partners, collaborating on company filings, communications and distributions, assisting capital markets issuance and redemptions, and additional responsibilities that will afford broad exposure to Public Storage’s best-in-class operations. 

Responsibilities

• Oversee Investor Services team in administering Public Storage’s stakeholder efforts
• Coordinate recurring and special communications through company news releases, including distribution to key internal personnel
• Collaborate with finance, accounting, and legal teams on executing quarterly distributions, security issuance, and security redemption (primarily debt, preferred equity, and common equity)
• Lead relationships with retail shareholders through inquiry support including company filings, ownership levels, tax bases, ownership transfers, and Forms 1099
• Lead limited partnership administration through inquiry support and general research, distributions, tax statement preparation, consent solicitation, and tender offers
• Prepare non-financial-reporting aspects of Annual Reports, organize Annual Shareholder meetings, and assist in preparation of Annual Proxy Statements
• Manage key external relationships including the New York Stock Exchange (NYSE), The Depository Trust Company, transfer agents, financial printer, and news release provider
• Manage administrative aspects of Investor Services team, including contracts, invoices, and oversight of company’s Investor Relations website
• Execute recurring or special projects for internal parties including the executive team, Board of Trustees, and other key constituents

Qualifications

• 5 years of experience in an investor services (as described above), shareholder services, and/or finance/accounting related function
• 3 years management experience with demonstrated success in a leadership role
• Excellent interpersonal, verbal, editing, and written communication skills
• Excellent Microsoft Office skills with a focus on Excel, Word, and PowerPoint
• Highly motivated, organized person with the ability to learn and work independently and collaboratively
• Strong work ethic and ability to support multiple projects in parallel and prioritize competing demands under the pressure of time-sensitive deadlines
• Strength of character and flexible style to work successfully with a range of people (from staff to executives) with the personal presence to deal effectively with these constituencies

Additional Information

Workplace

• One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month. 

  • Our office is based in Frisco, west of The Dallas North Tollway, in Hall Office Park – 2611 Internet Blvd. 

Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.

**Sponsorship for Work Authorization is not available for this posting.  Candidates must be authorized to work in the U.S. without requiring sponsorship now or in the future.**