Utility Analyst Trainee*, NS, or Utility Analyst 1, Grade 18 (NY HELPS)

Duties Description

The Utility Analyst 1, Grade 18, will work in the Consumer Advocacy Section of the Office of Consumer Services (OCS) and will perform duties that include but are not limited to:
• Reviewing submetering applications for compliance.
• Reviewing utility compliance filings with New York State Public Service Law and 16NYCRR rules and regulations regarding gas, electric, water, and steam utility service.
• Participating in Department regulatory proceedings and preparing expert witness testimony.
• Developing evidence-based recommendations on metering, submetering, and other utility and clean energy services.
• Participating in negotiations with utilities, intervenors, end users, government, and interest groups to reach settlement agreements in Department utility proceedings and informal hearings.
• Performing initial fact gathering, research, and administrative tasks to assist with the negotiation, mediation, or arbitration process in Department proceedings and settlements with end users, utilities, energy service providers, and other stakeholders.
• Providing basis and focus for dispute resolution by identifying pertinent facts, including local, state, or federal statutes or regulations related to local franchises, tariffs, incentive or special programs, uniform business rules, uniform system of accounts, HEFPA, and other Department policies.
• Corresponding in writing and communicating verbally with Department staff, utilities, and end users on industry-specific issues.
• Maintaining and developing technology skills to use and apply new software applications, including but not limited to: DMM, Microsoft Office Suite Applications, SharePoint, Smartsheet, and Teams.
• Tracking State Administrative Procedures notice requirements and publishing dates.
• Reviewing, auditing, and interpreting monthly customer service performance indicator reports.
• Participating with Department teams engaging in policy discussions on utility matters particularly focused on low-income programs, billing systems, utility and company service quality, enhanced telecommunications services, and consumer protections.
• Providing input into development of state policy and incentives as they relate to consumer protection and other provider practices that may adversely impact end users or the general public.

Minimum Qualifications

General Public
Non-Competitive (NY HELPS)**:
For appointment to Utility Analyst Trainee 1, you must have a four years of professional experience (see substitutions) in one or more of the following activities directly related to the gas, water, or electric industry: transmission distribution or production planning, design, construction, operation, safety, or certification; policy formation or implementation; revenue requirement determination; cost allocation; tariff analysis; rate design; competitive energy markets; management and operational audits; implementation and evaluation of energy efficiency programs, renewable generation portfolios or green marketing efforts; policy development and implementation of clean energy programs or initiatives, such as energy efficiency programs, renewable generation portfolios, clean energy standards, or green market development; cost benefit analysis or modeling of emissions impacts of proposed supply-side projects and demand-side programs; or evaluation, measurement and verification of clean energy program or initiatives.

For appointment to Utility Analyst Trainee 2, you must have five years of professional experience (see substitutions) as stated above.

For appointment to Utility Analyst 1, Grade 18, you must have six years of professional experience (see substitutions) as stated above.

Substitutions: an associate degree may substitute for two years of specialized experience; a bachelor’s degree may substitute for four years of specialized experience; a master’s degree may substitute for five years of specialized experience; and a J.D. may substitute for six years of specialized experience.

55-b/c:
Candidates who are currently eligible, who meet the qualifications listed in the “Non-Competitive (NY HELPS)” section above are encouraged to apply. If interested in this position and applying using your 55-b/c status, please provide a copy of your current 55-b/c eligibility letter.

Public Administration Traineeship Transition (PATT) List:
Candidates on the Public Administration Traineeship Transition (PATT) eligible list will be canvassed and do not need to apply to this posting.

Professional Career Opportunities (PCO) List:
On the General portion of the PCO list, currently only candidates with a score of 100 or above are reachable. These candidates have been canvassed and do not need to apply to this posting.

Transfer:
Current New York State employee with one year or more of permanent, competitive, or 55-b/c service as a Utility Analyst 1, Grade 18; OR current New York State employee with one year or more of permanent, competitive, or 55-b/c service in a qualifying title and eligible for transfer*** under section 70.1 or 70.4 of the Civil Service Law.

Additional Comments

About the Department:
The New York State Department of Public Service (DPS or Department) works to: ensure safe, affordable, and reliable access to electric, gas, steam, water, and telecommunications services at just and reasonable rates for New York State customers, protect the natural environment, reduce greenhouse gas emissions via transmission and siting of renewable energy resources, and augment the resiliency of utility infrastructure. Learn more about DPS and how you can make a difference by checking out our video and more at: https://dps.ny.gov/employment-opportunities.

Additional Comments:
*Successful completion of the two-year traineeship leads to appointment as a Utility Analyst 1, Grade 18.

**This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.
***Candidates are encouraged to access GOT-IT on the Civil Service website (www.cs.ny.gov) to determine transfer eligibility.

Equal Opportunity Employer:
The Department of Public Service is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by contacting the Designee for Reasonable Accommodations (DRA) and Americans with Disabilities Act Coordinator which can be found under the Accessibility Link on the Department’s webpage at www.dps.ny.gov.

Salary : $53,764 - $85,138