What are the responsibilities and job description for the Loan Administration Specialist position at Public Service Credit Union?
PSCU is looking for a detail-oriented Loan Administration Specialist to join our team. As a Loan Administration Specialist you will be responsible for auditing consumer loan documents, ensuring compliance with polices and regulations, processing titles, and funding indirect auto loans. This position involves working with branches and dealerships, supporting loan servicing tasks, and maintaining accurate records.
Essential Duties and Responsibilities:
- Review consumer and indirect auto loan applications and closing documents for accuracy, completeness, and compliance with policies, underwriting guidelines, and regulations
- Ensure all stipulations are met and loans are properly funded prior to disbursement
- Verify loan documentation including credit applications, purchase agreements, titles, insurance, and identification
- Process, track, and maintain Michigan vehicle titles using CVR and DDI Technology
- Monitor title timelines and ensure liens are placed accurately and timely
- Communicate with branches, underwriting, dealerships, dealer title clerks, and Secretary of State offices to resolve documentation or title issues
- Support Credit Solutions, Branches, and other internal teams with loan servicing needs
- Process basic lending transactions such as skip-a-pays, payment reversals, lien releases, loan coupons, and payment distributions
- Assist with reporting, clerical tasks, and cross-selling opportunities that support loan portfolio growth
- Perform other duties as assigned
- High school diploma or GED; 1 year in financial services (lending experience preferred)
- Strong knowledge of lending principles and regulations.
- Proficient in Office 365 and related software.
- Detail-oriented with excellent organizational and communication skills.
- Ability to work independently and collaboratively.
What we offer
- Competitive wages
- Career Growth / Robust Training Program
- Work Life Balance
- Top quality health insurance (Full Time)
- Paid Time Off (accrued and available for use immediately)
- Paid holidays
- Banking hours / Closed on Sunday’s
- Tuition Reimbursement
- Employer Provided Retirement Benefits
- 401(K) Plan
- Dental & Vision Insurance (Full Time)
- Short & Long-Term Disability (Full Time)
- Life Insurance (Full Time)
Why join us? At PSCU, we are dedicated to our mission of educating, equipping, and empowering both our team and the communities we serve. By joining us, you’ll be part of a culture that listens to your ideas, supports your growth, elevates and celebrates your achievements, cares for your well-being, and serves with purpose. Together, we create a meaningful impact, and we invite you to be a part of our journey!
To apply, please complete the online application and submit an up-to-date resume.