What are the responsibilities and job description for the Community Outreach and Engagement Manager position at Public Service Company of New Mexico (PNM)?
POSTING DEADLINE
This position is posted until filled.
DEPARTMENT
Department: Community Relations and Stakeholder Engagement
Job Description
Community Outreach and Engagement Manager
Salary Grade: G04
Minimum Midpoint Maximum
$110,004 - $148,506 - $187,007
Given the financial nature of this position, this position has been defined as a position requiring a credit check. Prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a credit background check.
Summary
Manages all corporate citizenship and philanthropic policies and programs for the company. Aligns, coordinates, and executes all subsidiary corporate citizenship activities to ensure congruency with corporate goals, values, and mission. Manages corporate contributions, corporate citizenship programs, and foundation philanthropic budgets. Coordinates all corporate community involvement programs and initiatives with state and local media efforts, government relations strategy, public policy position statements, and programs. Collaborates with corporate and local strategic partners to leverage relationships and reputation capital to actively position the company as a trusted and valued partner in all markets served.
Essential Duties And Responsibilities
Plans, manages, and oversees the execution of the corporate citizenship strategy, vision, mission, and goals
Collaborates with other members of Public Policy team to ensure all elements of corporate public policy are integrated, congruent, and effective
Works closely with subsidiary community involvement programs to ensure that local programs align with overall corporate citizenship strategy
Researches and develops innovative corporate citizenship initiatives to span all subsidiaries and promote, enhance, and empower long and short-term goals, vision, and strategic imperatives
Collaborates with corporate communications and marketing to effectively and proactively position the Company as good corporate citizen with various groups
Counsels various groups on community relations and corporate citizenship trends and current developments and communicates the impact of corporate philanthropy and community outreach and other key messages to community stakeholders
Serves as Executive Director of the PNM | TNMP Foundation, which includes the following:
Directs the development, planning, staffing, and coordination of all foundation activities and guides the board in the development of the foundation's giving priorities and operations
Serves as a liaison to the foundation's legal and financial advisors, ensures that the foundation's operations are soundly managed, and assists with management of the foundation's assets
Develops and implements Foundation strategic plan and budget
Reviews policies of the organization and presents to the board any revisions.
Based on screening committee recommendations, determine grants to be awarded with input from the foundation staff.
Ensures appropriate personnel are assigned to grantee events (i.e., check distribution, award presentations, site visits, etc.)
Defines, implements, and communicates the corporate, subsidiary, and foundation contributions strategy, budgets, policies, and procedures
Directs and collaborates with the foundation staff to ensure that the organization's programs are successfully administered
Develops relationships with national, state, and local agencies, foundations, and other organizations within the multi-state service area and develops community support strategy for community fence-line and business matters
Serve as spokesperson for the Company's corporate citizenship vision and actions and develops the corporate citizenship brand throughout the holding company and its subsidiaries
Acts as a subject matter expert on community-based initiatives, key philanthropic issues, the nonprofit sector, corporate citizenship, and community partners for various groups
Competencies
Knowledge of national foundation trends, foundation law, and best practices
Experience in the development of grant making policy and processes in a corporation or foundation
Experience leading or serving on non-profit boards
Demonstrated knowledge of and network of contacts in the corporate and non-profit sectors
Demonstrated ability to develop positive and collaborative relationships with key community stakeholders built upon strong community leadership network
Demonstrated commitment to community service
Demonstrated ability to develop and execute strategic plans
Demonstrated ability to lead, deliver, and develop corporate citizenship best practices within an organization
Ability to manage multiple, parallel projects using project planning and management methods
Ability to self-manage and deal with ambiguity in the work environment
Ability to communicate corporate citizenship vision with passion and persuasion
Ability to be discreet and maintain a high level of confidentiality
Qualifications
MINIMUM EDUCATION AND/OR EXPERIENCE:
Bachelor's degree with seven to nine years related experience in corporate citizenship, non-profit management, and philanthropy, to include two years of management experience or equivalent combination of education and/or experience related to the discipline.
Master's degree is preferred.
Certificates, Licenses, Registrations
Must possess a current, legally valid driver's license and meet the company's driving record requirements.
Supervisory Responsibilities
Supervises and trains assigned staff. Organizes, prioritizes, and schedules work assignments. Develops employees and manages performance of the department. Creates a system to capture organizational learning based on continuous improvement and continuous learning.
Communication Skills
Ability to read, analyze, and interpret business periodicals, professional journals, financial reports and legal documents
Ability to write reports, business correspondence, and procedure manuals
Ability to write speeches and articles using original and innovative techniques
Ability to write complex correspondence
Ability to effectively present information to diverse audiences
Mathematical Skills
Ability to work with the concepts of probability, statistical inference, financial analysis, and fundamentals of plain and solid geometry and trigonometry
Ability to apply the concepts of fractions, percentages, ratios, and proportions to practical situations
Computer Skills
Working knowledge of spreadsheet, word processing, and presentation software
Analysis And Problem-solving Ability
Ability to develop strategies that align with corporate high-level objectives across multi-state territories
Ability to prioritize opportunities for improvement to ensure they are integrated into strategic planning
Ability to develop budgets and work within them
Ability to design, communicate and support corporate citizenship programs to internal and external audiences
Ability to apply corporate citizenship practices to issues facing the company, understand the business and community context, creatively develop proactive strategies, plans and actions
Develops methods to measure impact of corporate philanthropy and community outreach
Decision Making
Develops corporate citizenship strategy and designs the strategic direction of the foundation. Oversees multimillion corporate citizenship budgets. Determines the allocation of work among the staff.
Scope And Impact
Oversees management of multi-million foundation endowment and the distribution of grants annually. Manages the Community Relations Department's annual budget. Directs annual distribution of corporate contributions.
Physical Demands
Ability to sit up to 2/3 of the time and to stand, walk, and stoop up to 1/3 of the time. Good vision and ability to adjust focus is required. Manual dexterity is required. Must occasionally lift and/or move up to 10 pounds. Ability to travel to all company service areas. Ability to maintain high safety standards for yourself and others. Ability to periodically work evenings and weekends. Ability to transport community outreach related materials.
Work Environment
Office environment.
NOTE: Employees in Services Company may be responsible for providing services to various Holding Company subsidiaries and affiliates.
SAFETY AND ADA STATEMENT
Safety Statement
Safety is a core value at (TXNM Energy/PNM/TNMP) and our vision, "everyone goes home safe", reflects our commitment to promoting an environment conducive to learning, improving and building safety practices. Our safety value is built upon the belief that every employee deserves to work in an environment free from harm.
Americans With Disabilities Act (ADA) Statement
If you require assistance with the job application process due to a disability, please contact HR ADA Analyst, at 505-241-4627.
This position is posted until filled.
DEPARTMENT
Department: Community Relations and Stakeholder Engagement
Job Description
Community Outreach and Engagement Manager
Salary Grade: G04
Minimum Midpoint Maximum
$110,004 - $148,506 - $187,007
Given the financial nature of this position, this position has been defined as a position requiring a credit check. Prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a credit background check.
Summary
Manages all corporate citizenship and philanthropic policies and programs for the company. Aligns, coordinates, and executes all subsidiary corporate citizenship activities to ensure congruency with corporate goals, values, and mission. Manages corporate contributions, corporate citizenship programs, and foundation philanthropic budgets. Coordinates all corporate community involvement programs and initiatives with state and local media efforts, government relations strategy, public policy position statements, and programs. Collaborates with corporate and local strategic partners to leverage relationships and reputation capital to actively position the company as a trusted and valued partner in all markets served.
Essential Duties And Responsibilities
Plans, manages, and oversees the execution of the corporate citizenship strategy, vision, mission, and goals
Collaborates with other members of Public Policy team to ensure all elements of corporate public policy are integrated, congruent, and effective
Works closely with subsidiary community involvement programs to ensure that local programs align with overall corporate citizenship strategy
Researches and develops innovative corporate citizenship initiatives to span all subsidiaries and promote, enhance, and empower long and short-term goals, vision, and strategic imperatives
Collaborates with corporate communications and marketing to effectively and proactively position the Company as good corporate citizen with various groups
Counsels various groups on community relations and corporate citizenship trends and current developments and communicates the impact of corporate philanthropy and community outreach and other key messages to community stakeholders
Serves as Executive Director of the PNM | TNMP Foundation, which includes the following:
Directs the development, planning, staffing, and coordination of all foundation activities and guides the board in the development of the foundation's giving priorities and operations
Serves as a liaison to the foundation's legal and financial advisors, ensures that the foundation's operations are soundly managed, and assists with management of the foundation's assets
Develops and implements Foundation strategic plan and budget
Reviews policies of the organization and presents to the board any revisions.
Based on screening committee recommendations, determine grants to be awarded with input from the foundation staff.
Ensures appropriate personnel are assigned to grantee events (i.e., check distribution, award presentations, site visits, etc.)
Defines, implements, and communicates the corporate, subsidiary, and foundation contributions strategy, budgets, policies, and procedures
Directs and collaborates with the foundation staff to ensure that the organization's programs are successfully administered
Develops relationships with national, state, and local agencies, foundations, and other organizations within the multi-state service area and develops community support strategy for community fence-line and business matters
Serve as spokesperson for the Company's corporate citizenship vision and actions and develops the corporate citizenship brand throughout the holding company and its subsidiaries
Acts as a subject matter expert on community-based initiatives, key philanthropic issues, the nonprofit sector, corporate citizenship, and community partners for various groups
Competencies
Knowledge of national foundation trends, foundation law, and best practices
Experience in the development of grant making policy and processes in a corporation or foundation
Experience leading or serving on non-profit boards
Demonstrated knowledge of and network of contacts in the corporate and non-profit sectors
Demonstrated ability to develop positive and collaborative relationships with key community stakeholders built upon strong community leadership network
Demonstrated commitment to community service
Demonstrated ability to develop and execute strategic plans
Demonstrated ability to lead, deliver, and develop corporate citizenship best practices within an organization
Ability to manage multiple, parallel projects using project planning and management methods
Ability to self-manage and deal with ambiguity in the work environment
Ability to communicate corporate citizenship vision with passion and persuasion
Ability to be discreet and maintain a high level of confidentiality
Qualifications
MINIMUM EDUCATION AND/OR EXPERIENCE:
Bachelor's degree with seven to nine years related experience in corporate citizenship, non-profit management, and philanthropy, to include two years of management experience or equivalent combination of education and/or experience related to the discipline.
Master's degree is preferred.
Certificates, Licenses, Registrations
Must possess a current, legally valid driver's license and meet the company's driving record requirements.
Supervisory Responsibilities
Supervises and trains assigned staff. Organizes, prioritizes, and schedules work assignments. Develops employees and manages performance of the department. Creates a system to capture organizational learning based on continuous improvement and continuous learning.
Communication Skills
Ability to read, analyze, and interpret business periodicals, professional journals, financial reports and legal documents
Ability to write reports, business correspondence, and procedure manuals
Ability to write speeches and articles using original and innovative techniques
Ability to write complex correspondence
Ability to effectively present information to diverse audiences
Mathematical Skills
Ability to work with the concepts of probability, statistical inference, financial analysis, and fundamentals of plain and solid geometry and trigonometry
Ability to apply the concepts of fractions, percentages, ratios, and proportions to practical situations
Computer Skills
Working knowledge of spreadsheet, word processing, and presentation software
Analysis And Problem-solving Ability
Ability to develop strategies that align with corporate high-level objectives across multi-state territories
Ability to prioritize opportunities for improvement to ensure they are integrated into strategic planning
Ability to develop budgets and work within them
Ability to design, communicate and support corporate citizenship programs to internal and external audiences
Ability to apply corporate citizenship practices to issues facing the company, understand the business and community context, creatively develop proactive strategies, plans and actions
Develops methods to measure impact of corporate philanthropy and community outreach
Decision Making
Develops corporate citizenship strategy and designs the strategic direction of the foundation. Oversees multimillion corporate citizenship budgets. Determines the allocation of work among the staff.
Scope And Impact
Oversees management of multi-million foundation endowment and the distribution of grants annually. Manages the Community Relations Department's annual budget. Directs annual distribution of corporate contributions.
Physical Demands
Ability to sit up to 2/3 of the time and to stand, walk, and stoop up to 1/3 of the time. Good vision and ability to adjust focus is required. Manual dexterity is required. Must occasionally lift and/or move up to 10 pounds. Ability to travel to all company service areas. Ability to maintain high safety standards for yourself and others. Ability to periodically work evenings and weekends. Ability to transport community outreach related materials.
Work Environment
Office environment.
NOTE: Employees in Services Company may be responsible for providing services to various Holding Company subsidiaries and affiliates.
SAFETY AND ADA STATEMENT
Safety Statement
Safety is a core value at (TXNM Energy/PNM/TNMP) and our vision, "everyone goes home safe", reflects our commitment to promoting an environment conducive to learning, improving and building safety practices. Our safety value is built upon the belief that every employee deserves to work in an environment free from harm.
Americans With Disabilities Act (ADA) Statement
If you require assistance with the job application process due to a disability, please contact HR ADA Analyst, at 505-241-4627.
Salary : $110,004 - $148,506