Facilitated Enroller

Company Overview:

Health disparities among New Yorkers are large, persistent, and increasing. Public Health Solutions (PHS) exists to change that trajectory and support New Yorkers and their families in achieving optimal health and building pathways to reach their potential. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to low-income families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. Learn more about our work at healthsolutions.org.

Program Description: 

PHS’ Community Health and Nutrition Access Program helps New York residents obtain free or low-cost health insurance coverage, apply for the Supplemental Nutrition Assistance Program (SNAP, also known as Food Stamps), and through our WIC program, provides nutrition education sessions led by WIC nutritionists on healthy eating and physical activity, breastfeeding support, and eWIC cards to purchase nutritious foods. Our staff members are culturally and linguistically competent and identify with the communities they serve. They help clients navigate through what can be a complicated and confusing application process, step by step. Each year, we help over 22,000 people apply for or renew free or low-cost health insurance coverage, 14,000 people to apply for SNAP, and 35,000 eligible pregnant and nursing women and children up to five years of age to enroll in the New York State WIC (Women Infants and Children) Program.

Specifically, the Facilitated Enroller will: 

• Educate consumers on the ABD program and different medical assistance programs that may be available to them under HRA/LDSS office.
• Assist consumers in completing the medical assistance application/ re-certification application by collecting applicable documents needed and by entering appropriate data onto the electronic medical assistance application.
• Outreaching and Promoting the ABD program to NYC Community Based Organizations and agencies by canvassing and tabling throughout NYC.
• Assist with the appropriate health insurance enrollment applications for NYSOH for anyone 64 and under such as Child Health Plus, Qualified Health Plans (QHPs) and Essential Health Plan (EP).
• Accurately complete and submit applications through NYSOH and Bluemark approved systems if Certified as in Person Assistor/ Navigator.
• Provide bilingual assistance to clients when needed.
• Accurately compete and submit applications for Aged, Blind and Disabled population through State approved EDITS system.
• Attend all mandatory trainings related to the FE-ABD program.
• Perform any other duties that are relevant in achieving the goals of PHS.
• Assist Managers and Senior Staff on special projects, as needed.
• Travel throughout all NYC boroughs is required on a regular basis.
• Other duties as assigned.
• Conduct weekly outreach in her/his respective area.
• Conduct home visits as required. 

Qualifications and Experience: 

• High school diploma/GED; Associates degree preferred
• Must be fluent in a second language (verbal & written): Spanish required.
• At least 2 years of experience working in a similar, client-based position (preferred).
• Proficient in Microsoft Office.  
• Dedicated to helping improve the lives of disenfranchised and marginalized communities.
• Must be organized, detail oriented, and able to work independently.
• Excellent team player with the ability to work collaboratively both internally and externally and engage in consensus-based decision making.  
• Experience working with Medicaid (preferred). 
• Ability to lift and carry 20 lbs. 
• Ability to travel within the 5 NYC boroughs. 
• Salary: $40,000 to $45,000.00

Reports To:

Senior Program Manager, Facilitated Enrollment

Direct Reports:

The position has no direct reports.

Benefits:

       •     Hybrid Work Schedule.

       •     Generous Paid Time Off and Holidays.

       •     An attractive and comprehensive benefits package including Medical, Dental and Vision.

       •     Flexible Spending Accounts and Commuter Benefits.

       •     Company Paid Life Insurance and Disability Coverage.

       •     403(b) employer matching and discretionary company contributions.

       •     College Savings Plan.

       •     Ongoing trainings and continuous opportunities for professional growth and development.

At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don’t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities. 

We look forward to learning more about you!