Platform Engineer

Job Title: Platform Support Engineer (Financial) – Portal IQ (W2 Contract)

Location: Hybrid – Cincinnati, OH (3 days onsite)

Address: Cincinnati, OH 45249

Employment Type: W2 Contract

Job Overvie

wWe are seeking a Financial / Platform Support Engineer to support the Portal IQ ecosystem, ensuring stability, reliability, and operational excellence across AWS and on-prem environments. This role blends software engineering, production support, and infrastructure operations, with responsibility for release coordination, environment maintenance, and production troubleshooting

.The ideal candidate has strong experience in cloud infrastructure, microservices, and production support, with the ability to work across engineering, infrastructure, and security teams in a regulated enterprise environment

.
Key Responsibiliti

• esSupport day-to-day operations of Portal IQ platforms across AWS and on-prem environmen
• tsExecute infrastructure maintenance activities including patching, upgrades, certificate renewals, and environment health chec
• ksCoordinate production releases, cutovers, and deployment validation with cross-functional tea
• msSupport PCI compliance, vulnerability remediation, and security hardening initiativ
• esTroubleshoot production issues across microservices, APIs, and front-end applicatio
• nsCollaborate with network, infrastructure, DevOps, and production support teams for system stabili
• tySupport cloud modernization, migration, and decommissioning effor
• tsEnsure observability through monitoring, logging, and alerting improvemen
• tsMake code/configuration changes when required to support operational and compliance nee

ds
Required Ski

• lls5 years of software engineering, platform engineering, or production support experie
• nceStrong knowledge of AWS and on-prem infrastructure environme
• ntsExperience with Angular, Ionic, Spring Boot, REST APIs, and microservi
• cesStrong understanding of CI/CD pipelines and release management proces
• sesExperience supporting production environments and troubleshooting distributed syst
• emsKnowledge of PCI compliance, vulnerability management, and secure coding practi
• cesStrong analytical and debugging ski
• llsExcellent communication and cross-team coordination abilit

ies
Educa

• tionBachelor’s degree in Computer Science, Engineering, or related f