What are the responsibilities and job description for the Network Operator-Critical Facilities position at PTR Global?
Network Operator-Critical Facilities
Location: River Bend, LA- Baton Rouge area
Employment Type: Full-Time
Work Arrangement: 100% Onsite
Salary: $100,000–$150,000 Equity
Position Overview
PTR Global is seeking a Network Operator for a direct-hire opportunity supporting a rapidly expanding AI data center environment. This role will serve as the on-site network and structured cabling specialist responsible for troubleshooting physical layer issues, supporting network infrastructure, and maintaining the reliability of high-density AI environments.
Working closely with Network Operations, Infrastructure Deployment, and Data Center Operations teams, the Network Operator will own physical-layer issue resolution while serving as the escalation point for network and ICT-related incidents.
Responsibilities
- Troubleshoot and resolve physical layer network issues within a data center environment.
- Perform structured cabling installation, repair, and remediation.
- Install, inspect, clean, test, and validate fiber optic infrastructure.
- Troubleshoot fiber faults, transceivers, patch panels, and cable plant issues.
- Validate repairs using optical power readings, LLDP neighbor relationships, and interface status.
- Perform rack-and-stack activities for network equipment and structured cabling.
- Support maintenance, deployments, and infrastructure upgrades.
- Document incidents and escalate complex issues to Network Operations with clear technical documentation.
- Maintain cable plant documentation and inventory records.
- Partner with Tier 1 technicians and cross-functional engineering teams to improve operational performance.
Required Qualifications
- 3 years of hands-on experience supporting data center network infrastructure.
- Experience with structured cabling, fiber optic infrastructure, and network hardware.
- Proficiency using fiber troubleshooting tools including:
- Visual Fault Locator (VFL)
- Optical Power Meter
- Fiber Inspection Scope
- Light Source
- Understanding of:
- Single-mode and multi-mode fiber
- Fiber connector standards
- Optical light levels
- Structured cabling best practices
- Ability to interpret interface status, optical power readings, and LLDP neighbor information.
- Strong troubleshooting, documentation, and communication skills.
- Willingness to relocate to River Bend, Louisiana.
Preferred Qualifications
- OTDR experience
- BICSI Installer certification
- CCNA or equivalent
- Experience supporting GPU, HPC, or AI infrastructure
- DCIM experience
- Experience with:
- Cisco
- Arista
- Juniper
- SONiC
- SQL or JQL experience
- Experience with high-speed optics (100G, 400G, 800G)
Preferred Backgrounds
Experience with organizations such as:
- Amazon Web Services
- Microsoft
- Meta
- Equinix
- Digital Realty
- QTS
- CoreSite
- CyrusOne
- Flexential
- Iron Mountain
- NTT
- Other hyperscale or colocation providers
Compensation & Benefits
- Competitive salary
- Equity opportunity
- Medical, Dental & Vision Insurance
- 401(k)
- Paid Time Off
- Relocation Assistance
Salary : $100,000 - $150,000