LAN Administrator

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Position: LAN Administrator (Field Support/PC Tech / Desktop Admin)
Location: North Charleston, South Carolina
Duration: 12 Months Contract
Job ID: 179595

Job Overview:

The LAN Administrator will be responsible for providing workstation and field support, including troubleshooting, imaging, and configuring client workstations. This role requires proficiency in Windows 11, Office365 products, and VPN access configuration. The candidate will also support hardware and software installations, diagnose computer issues, and ensure seamless connectivity for clients. Strong customer service skills and a sense of urgency in addressing issues are essential.

Responsibilities:

• Provide desktop technician/administrator support.
• Troubleshoot and resolve imaging issues for PCs, laptops, tough books, tablets, etc.
• Configure and test client workstations for VPN access using secure token identification.
• Install and configure software and hardware, including core applications and operating systems.
• Diagnose and troubleshoot computer issues, including imaging via SCCM.
• Support cell phones, iPads, HP and OCE printers/plotters.
• Establish Internet accessibility, TCP/IP addresses, and email accounts.
• Support various connectivity requirements, including Ethernet and TCP/IP.
• Provide excellent customer service and communicate effectively with clients.
• Manage workload by prioritizing tasks and collaborating with the team.
  

• Minimum of 3 years of experience as a Desktop Technician/Administrator.
• Proficiency in Windows 11, Office365 products, Outlook, Teams, and OneDrive.
• Experience with imaging via SCCM and handling large volumes of imaging requests.
• Strong customer service skills and ability to address client issues with urgency.
• Excellent problem-solving and critical thinking skills.
• Ability to interface with a wide variety of clients and respond to multiple customer requests.
• Minimum of High School Diploma or Equivalency (Required).
• Preference for candidates with experience as a LAN administrator in a regulated industry.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $XXX - $XXX

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at 1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com

During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.