Business Analyst - III

Position: Business Analyst - III
Location: New York, New York
Duration: 6 months
Job ID: 172603

Job Overview:

Seeking a dedicated and experienced Business Analyst - III to join their team. This role offers a unique opportunity to contribute to the established SIC program by supporting experiential and agenda components that align with customer meeting goals and vision. The ideal candidate will be a self-starter with excellent time management skills, capable of working cross-functionally with SIC team members, field marketing, and both customer and internal leaders.

Responsibilities:

• Manage and ensure the success of high-quality briefings involving key customers and prospects.
• Act as the primary contact and consultant to sales teams, providing guidance and managing priorities and expectations throughout the briefing lifecycle.
• Collaborate with account teams to understand meeting objectives and goals.
• Support sales teams with customer meeting logistics and experiential components of engagements.
• Provide executive-level presence and hospitality for customers and internal discussion leaders from arrival to departure.
• Coordinate experiential components for customer meetings, including culinary reservations, volunteer activations, and enhanced meeting experiences.
• Create meeting assets and prepare conference rooms with necessary materials and equipment.
• Greet executives and customers upon arrival and manage front-of-house operations.
• Input meeting data into Salesforce, including logistics, meeting costs, customer attendees, and discussion leaders.
• Maintain organization of the floor and assist with real estate, operational, and Agentforce projects.
  

• Functional project management experience with a proven track record of managing multiple projects and initiatives.
• Superior customer service mindset with a passion for delivering exceptional customer experiences.
• Ability to thrive in a fast-paced environment and manage multiple projects effectively.
• Strong team player with a passion for learning and collaboration.
• Experience in customer service, events, or hospitality.
• Proficiency in Google Mail, Google Calendar, and Slack.
• Exemplary verbal and written communication skills.
• Highly organized, adaptable, and detail-oriented.
• Ability to be onsite at the NYC up to 5 days a week.
• Experience with Salesforce technology is a plus.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $60 - $65/hr. on W2

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at 1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com