What are the responsibilities and job description for the Customer Service Representative position at PTM Solar?
Summary:
Exciting opportunity to join a growing, dynamic team! We are looking to fill several Customer Service/Sales Representative roles for our Syracuse, East Syracuse and Utica locations. The shift is from 10am-7pm Monday-Friday.
Responsibilities:
- Speak with customers about solar credits available
- Educate customers on our solar energy and green energy products
- Respond promptly to customer inquiries and resolve issues effectively
- Maintain accurate customer records and update information as needed
- Process orders, returns, and exchanges in a timely manner
- Assist customers with product information and recommendations
- Upsell products and services to maximize sales opportunities
Skills:
- Excellent communication skills- bilingual in English/Spanish is a plus!
- Ability to effectively communicate complex information to customers
- Accurate data entry skills with attention to detail
- Proven ability to meet or exceed sales targets through upselling techniques
- Friendly and professional demeanor
- Experience in outbound/cold calling or sales is a plus
This is an excellent opportunity for individuals who are passionate about providing exceptional customer service. As a Customer Service Representative, you will have the chance to interact with a diverse range of customers and contribute to their overall satisfaction. We offer opportunities for career growth, incentive trips and a positive fun work culture/environment.
If you are a motivated individual with a strong commitment to customer satisfaction, we would love to hear from you. Apply now to join our dynamic team of Customer Service Representatives!
Job Type: Full-time
Pay: $800.00 - $1,200.00 per week
Shift:
- Day shift
Work Location: In person
Salary : $800 - $1,200