What are the responsibilities and job description for the Customer Service Representative position at PTM Solar?
About PTM Solar:
At PTM Solar, we believe clean, renewable energy should be accessible to everyone. As a leader in community solar outreach, we help residents lower their electric bills while supporting green energy—without the need for rooftop panels or out-of-pocket costs. We're growing fast and looking for driven, outgoing individuals to join our mission.
Position Overview:
PTM Solar is hiring full-time Community Solar Sales and Customer Service Specialists to connect with local residents, explain the benefits of community solar, and help them enroll in our no-cost clean energy programs. This is a high-energy, people-first role that combines direct sales with community education.
What You’ll Do:
- Within assigned territories, you will to educate homeowners and renters about community solar programs.
- Clearly communicate how participants can save on their electric bills while supporting clean energy.
- Assist with enrollments using a mobile device or tablet.
- Provide friendly, professional customer service throughout the interaction.
- Follow up with interested customers and ensure successful program onboarding.
- Track leads, update progress, and report daily results to your team lead.
- Represent PTM Solar’s brand with professionalism and enthusiasm.
What We're Looking For:
- Prior face-to-face sales experience is a plus—but not required. We provide full training!
- Strong communication skills with a natural ability to connect with people.
- Positive attitude, strong work ethic, and self-motivation.
- Passion for sustainability, energy efficiency, or community engagement.
- Must be 18 with reliable transportation and a smartphone.
- Able to walk for extended periods and work outdoors in various conditions.
What We Offer:
- Competitive uncapped commission and bonuses.
- Training and mentorship from experienced team leaders.
- Monday through Friday schedule – enjoy your weekends off.
- Career growth opportunities in a fast-growing clean energy company.
- A supportive, high-energy team environment.
Join PTM Solar and be part of the clean energy movement.
Job Type: Full-time
Pay: $1,000.00 - $1,500.00 per week
Work Location: In person
Salary : $1,000 - $1,500
