What are the responsibilities and job description for the Front Desk Receptionist position at Ptarmigan Connections?
Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. A background in office management or customer service is preferred.
Responsibilities
- Greet and welcome visitors in a friendly and professional manner.
- Manage multi-line phone systems, directing calls appropriately while maintaining excellent phone etiquette.
- Perform data entry tasks, ensuring accuracy in filing and record-keeping.
- Assist with calendar management, scheduling appointments, and coordinating meetings.
- Provide clerical support including typing documents, proofreading materials, and managing correspondence.
- Utilize Microsoft Office and Google Workspace for various administrative tasks.
- Handle customer inquiries and provide support to ensure a positive experience.
- Maintain an organized front desk area and manage office supplies inventory.
- Support bookkeeping tasks as needed, including basic accounting functions using QuickBooks.
- Collaborate with team members to enhance office efficiency and workflow.
Requirements
- Previous experience as a Front Desk Receptionist or in a similar administrative role is preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications.
- Strong computer literacy with the ability to learn new software quickly.
- Excellent organizational skills with a keen attention to detail.
- Familiarity with multi-line phone systems and strong phone etiquette skills are essential.
- Strong time management skills with the ability to prioritize tasks effectively in a busy environment.
- Ability to maintain confidentiality and handle sensitive information appropriately. Join us as we strive to create an inviting atmosphere for our clients while ensuring smooth operations at the front desk!
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $21