What are the responsibilities and job description for the Front Office Assistant position at PT Partners LLC?
Description
High volume, well established outpatient physical therapy clinic in Amarillo is looking to hire a full time Front Office Assistants whose primary responsibilities include patient scheduling, patient intake, collecting payments, and answering phones. Excellent communication skills and customer service required.
Responsibilities
QUALIFICATIONS:
High volume, well established outpatient physical therapy clinic in Amarillo is looking to hire a full time Front Office Assistants whose primary responsibilities include patient scheduling, patient intake, collecting payments, and answering phones. Excellent communication skills and customer service required.
Responsibilities
- Assemble and process all patient information and clinical records on new and existing patients
- Perform admission process with new patients
- Answer incoming calls
- Schedule new and existing patients for multiple physical therapists
- Accurate documentation and data entry to ensure timely and correct billing
- Adhere to the established policies and procedures of the facility
- Assumes any other responsibilities that may be assigned by the Business Office Manager or Director of Physical Therapy
- Collect insurance co-payments
- Other duties as assigned
QUALIFICATIONS:
- Requires a high school diploma, or GED
- One or more years of experience in a medical or healthcare office strongly preferred
- Strong attention to detail and accuracy a must
- Strong interpersonal skills with a focus on exceptional customer service required
- Computer experience in windows, spreadsheets, and word processing preferred
- WebPT experience preferred