Medication Services Coordinator

Summary: Under the supervision of the Medication Services Manager, supports medication education and rehabilitation services for staff, individuals with mental illness, and their families. Assists with Medication onboarding and training processes, audits medication room records, and ensures accurate documentation. Maintains medication room compliance and timeliness of services by applying medical knowledge and sound clinical judgment.

Pay Range: $33.00 to $39.00 hourly

Responsibilities and duties:

• Assist the Medication Services Manager in auditing medication room records routinely and as needed to ensure compliance and identify training needs.
• Support LVN onboarding and training processes as directed by the Manager.
• Maintain medication room compliance and accuracy under the Manager’s guidance.
• Work with Lead Psychiatrist to coordinate and process all medication consents.
• Coordinate prescriptions from Lead Psychiatrist and outside providers with the pharmacy.
• Clarify prescriptions and doctor orders as needed.
• Support prescription refill shortage resolution with pharmacy, Lead Psychiatrist, and outside providers.
• Assists in distinguishing prescriptions from outside providers versus Psychiatrist and determine which to follow.
• Monitor medication management technology system (QuickMAR) for accuracy and provide support to the Medication Department for inquiries.
• Update all prescriptions from outside providers in the Electronic Health Record (Harmony).
• Coordinate and monitor prior authorizations for non-covered prescriptions among Lead Psychiatrist, insurance, and pharmacy.
• Coordinate and monitor all lab needs for clients; report abnormal results promptly.
• Order and assist in the coordination of all injections for all sites, including private clients.
• Arrange prescriptions and required labs for clients.
• Confirm prescription accuracy for admissions and provide required documentation for discharges.
• Monitor weekly medication dispensing, medication changes, and MAR accuracy/discrepancies.
• Order all needed medication refills for clients.
• Provide medication support services to clients as needed.
• Work with residences and counties on admissions and discharges.
• Coordinate all primary care and specialty care for clients.
• Arrange all LPS renewals with Lead Psychiatrist before court due date.
• Arrange PPD for pending discharge clients; order PPD and syringes for all sites and monitor expiration dates.

JOB DESCRIPTION

Medication Services Coordinator

DEPARTMENT

Clinical Services

REPORTS TO

Medication Services Manager

FLSA STATUS

Non-Exempt

• Collaborate with Human Resources to process all new employee health screens prior to or within 7 days of hire.
• Attend and participate in staff, program, agency, and community meetings and training as required.
• May require after-hours and weekend work.
• Perform other duties as assigned, consistent with the scope of responsibility.

Qualifications:

Demonstrates tact, diplomacy, and sound judgment; remains calm and effective in emergency situations; and works well with individuals from diverse backgrounds, cultures, languages, value systems, and abilities. The qualifications listed below are representative of the knowledge, skill and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs using Microsoft Excel.
• Reasoning Ability: Demonstrates sound judgement in following written, verbal or visual instructions and effectively resolves issues involving multiple variables in both routine and emergency situation.
• Computer Skills: Knowledge of Microsoft Word; Microsoft Excel; electronic medical records software, inventory and database software.

Education and Experience:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Associate’s degree in health sciences, pharmacy technology, or related field preferred. Experience in mental health preferred.

Certificates and Licenses:

• California Licensed Vocational Nurse (LVN) or Licensed Psychiatric Technician preferred but not required.
• Certified First aid training from an accredited institution.
• CPR certification.
• Valid Driver’s License - Must meet insurance underwriting requirements.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals and outdoor weather conditions. The noise level in the work environment is usually moderate.

Special Requirements:

Must be able to meet and receive a criminal records clearance as required by Title XXII, licensing regulations including FBI and DOJ clearance. A health screening, by or under the direction of a physician, must have been performed not more than one year prior to employment or within seven (7) days after employment. Health screening must include TB clearance not more than one year prior to employment or within seven (7) days after employment. Must have a “valid” standard first aid card from an accredited institution. Must be physically able to assist clients and/or staff in the evacuation of program facility in emergency situations. Must be able to administer first aid in an emergency situation.

Physical Requirements of Position:

The following are required in day-to-day performance of the duties of this position: Walking, Sitting, Pinching and Finger Flexion, and Visual/Auditory Acuity are required constantly (over 1/3 of the workday); Lifting, Carrying, Pushing, Pulling, Bending, Stooping, Crouching, Kneeling and Twisting are required occasionally (under 1/3 of the workday). Balancing, Climbing and Crawling are generally not required.