Scheduler

As a Scheduler for PsychPlus, you will be the primary point of contact for patients and visitors in a medical facility. You will provide administrative and clerical support while ensuring a positive and welcoming experience for patients. Your role will involve handling patient inquiries, scheduling appointments, maintaining medical records, and assisting with various front-office tasks.

Responsibilities:

• Greet patients and visitors, ensuring a friendly and professional demeanor.
• Register new patients, collect necessary information, and update existing patient records.
• Schedule patient appointments, coordinating with healthcare providers and accommodating special requests or urgent cases.
• Answer phone calls and respond to patient inquiries, providing accurate information or directing them to the appropriate department.
• Verify patient insurance coverage and assist with insurance-related paperwork.
• Collect and process payments for services rendered, including co-pays, deductibles, or outstanding balances.
• Maintain and update patient records, ensuring accuracy and confidentiality.
• Assist with patient check-in and check-out procedures, including verifying personal information and collecting necessary documentation.
• Coordinate with medical staff to ensure efficient patient flow and minimize wait times.
• Manage and organize patient forms, medical charts, and other documentation.
• Assist in the coordination of referrals to other healthcare providers or specialists.
• Adhere to relevant privacy and confidentiality regulations, such as HIPAA.

Requirements:

• MUST be able to work in person Monday through Friday
• High school diploma or equivalent; additional certification or training as a medical assistant is preferred.
• Previous experience in a medical office or healthcare setting is desirable.
• Strong interpersonal and communication skills to interact with patients, visitors, and healthcare professionals effectively.
• Excellent customer service skills and a friendly, compassionate attitude.
• Proficiency in using electronic health record (EHR) systems and medical office software.
• Knowledge of medical terminology, procedures, and basic clinical processes.
• Strong organizational skills and attention to detail in maintaining accurate patient records.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Familiarity with insurance verification and billing processes.
• Understanding of privacy and confidentiality regulations, such as HIPAA.
• Flexibility to adapt to changing situations and handle challenging or stressful situations with professionalism.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Health insurance

Work Location: In person

Salary : $15 - $18