Posting and Collections Director

Why PsychPlus?

The current delivery model for mental health care is broken in this country. PsychPlus set out on a mission to reimagine how mental health care is delivered to every American. Our goal is to provide a digital-first, modern approach to psychiatry and therapy. We provide care both in-person at our offices across Texas and virtually so our patients can be seen at their convenience.

Through a combination of exceptional medical and psychological care and best-in-class technology, we provide an unparalleled approach that serves our patients needs in an integrated way. Join us in our mission to ensure that every person has access to affordable and accessible mental health care.

About The Role

We’re looking for a Posting and Collections Director who’s ready to roll up their sleeves and help build a strong foundation for sustainable growth at PsychPlus. In this role, you will lead projects that expand our reach and improve patient access to care through coordinated marketing and operational initiatives. You will partner with our growth agency and internal teams to plan, organize, and oversee key efforts that support patient acquisition and brand visibility. From launching new programs to improving existing processes, you will ensure every project runs smoothly—on time, on budget, and with measurable results. This role is ideal for someone who enjoys bringing structure to new ideas, collaborating across teams, and driving meaningful impact in the mental health space.

Responsibilities

• Lead and manage revenue cycle projects across billing, posting, and collections teams, ensuring alignment with organizational financial goals and compliance standards.
• Oversee posting and collections processes, including payment reconciliation, claim resolution, and denial management, while collaborating with payers and internal teams to optimize cash flow.
• Develop impactful PowerPoint presentations and financial reports that translate revenue data and performance insights into clear, actionable recommendations for leadership.
• Coordinate testing and process optimization strategies, managing timelines, deliverables, and communication across stakeholders to improve efficiency and reduce outstanding balances.
• Build and maintain dashboards to monitor key financial metrics, evaluate collection performance, and identify opportunities for continued improvement and revenue growth.

Requirements

• 2–4 years of experience in revenue cycle management, billing, or collections within healthcare or behavioral health environments.
• Advanced PowerPoint and presentation skills with a talent for visual storytelling and executive communication.
• Strong understanding of posting and collections workflows, payer requirements, and financial performance analytics.
• Highly organized, detail-oriented, and proactive, with proven ability to manage multiple priorities independently.
• Passionate about mental health care and committed to driving operational excellence and financial sustainability.

Perks

Our goals are to find the best, attract the best, and offer a competitive salary—which is why we prioritize the quality of the hire over the number of hires. We offer zero-stress medical, dental, and vision coverage, competitive salaries, and a generous PTO policy. We are excited to tell you about a few "perks” we offer that are unique to Psychplus. We’ve spent time thinking through what it means to be a modern mental health company and how we can better align these additional perks with our mission and values.

Additional Information

The expected base pay for this role will be between $70,000 to $100,000 annually at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Psychplus Health-sponsored benefits.

So—what do you think?

If you’ve made it this far, well, we’re excited to meet you too. Just one more thing that we want you to remember: we pride ourselves on our meritocratic, performance-driven culture. We are a startup and move at the speed of light. You might be required to wear multiple hats at any given time. There’s no room for complacency. Your scope of responsibility and opportunity to make a difference will be uncapped at Psychplus, but we need your commitment that you will work tirelessly for our patients, parents, and partners. At the end of day, our team is committed to helping you succeed at Psychplus because when you succeed, our patients succeed, and we get one step closer to solving the mental health crisis. We’re hopeful that this role will give you the experience to go and do whatever you want in life but the fulfillment to make you never want to leave our team. We look forward to solving the mental health crisis, together.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Psychplus, please go directly to our Careers Page: https://psychplus.com/careers

Psychplus will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Psychplus will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Psychplus will only be sent from @psychplus.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

At Psychplus, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide accessible and affordable mental healthcare to every one of our patients.

Psychplus applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.